Sunny Dev
Gurugram
Summary
Experienced Associate Sales Manager adept at building strong client relationships and leading successful sales teams. Skilled in strategic planning, customer service, team management, and revenue growth strategies. Known for exceeding sales targets while providing exceptional support to both team members and clients. Notable achievements include implementing innovative sales techniques that enhanced client satisfaction and overall performance.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Associate Sales Manager
Collegedekho.com
Gurugram
03.2023 - Current
- Talks about telesales, edutrchstsrtup, sales automation, team management, and team handling. Participate in Outreach Education Fair. Meeting with schools and giving sessions with Future Skills Courses Channel Partner, University Relations, and Outreach.
- Events and Outreach: Represent the institution at recruitment events, education fairs, and school visits, promoting the institution's programs and offerings.
- Student Support: Offer comprehensive support to applicants, addressing inquiries and concerns promptly via various communication channels (email, phone, in-person).
- Database Management: Maintain accurate and up-to-date records of applicant data in the admissions database.
- Enrollment Coordination: Collaborate with the enrollment team to facilitate the enrollment process for admitted students.
- Application Management: Review and evaluate student applications, transcripts, and supporting documents to determine eligibility for admission.
- It developed and implemented sales strategies to increase market share.
- Provided support and guidance to sales teams to achieve organizational objectives.
- Analyzed customer feedback to identify areas of improvement for product offerings.
- Created reports, tracked progress, and analyzed trends related to sales activities.
- Provided support and guidance to sales teams to achieve organizational objectives.
Sales Team Lead
Redcliffe Labs
Gurugram
12.2021 - 03.2023
- Led a team of 15 sales executives, mentoring them to cross-sell with success.
- Provided ongoing sales support for customers, ensuring their feedback was valued to promote customer satisfaction.
- Maintain relationships with internal stakeholders to ensure sales targets are achieved.
- Evaluate sales records periodically to make balances and ensure sales figures tally with the number of goods sold.
- Maintain the ASP, Conversion, and Fulfillment with Revenue.
- Share the real-time update with the team and tell the pitch on the call with the customers.
- Participate in the call calibration with the Quality team.
- Publish the reports with management.
- Maintain the Attrition and Shrinkage process.
- Maintain discipline and hygiene on the floor.
- Monitored the progress of sales campaigns and adjusted plans as needed.
- Assisted customers with product selection based on their needs, budget, and preferences.
- Implemented a system of rewards for top-performing team members each quarter.
Senior Telesales Representative
Healthians
Gurugram
07.2021 - 12.2021
- Sell the Health packages.
- Cross-sold additional products and services to purchasing customers.
- Generated sales by prospecting leads, cold calling and negotiating advantageous deals.
- Achieved established sales targets by generating new customer accounts.
- Followed up on sales leads through outbound calling.
Payroll Executive
Optimum Compliance Counsultant Pvt Ltd
Gurugram
07.2019 - 07.2020
- Work HR formalities also for our one client, like maintaining the New Joiners data, helping to fill the joining kit for new candidates, and collecting the required documents.
- Prepare the New Joiners' offer letters.
- Active employees and ex-employees solve the issues related to salary, leave, PF-related queries, offer letters, and experience letters.
- Processed payroll by federal, state, and local regulations.
- Calculated wages, including overtime, bonuses, commissions and deductions.
- Prepared monthly reports on payroll expenses for management review.
- Conducted audits of existing processes to identify opportunities for improvement.
- Managed payroll and time and attendance systems.
- Processed new employee paperwork and entered information into the payroll system.
Payroll Executive
Innovate Engineers
01.2018 - 06.2019
- Prepare the Compliance like ESI, PF,Online Prepare EPF Monthly Challan, Form filling of Joining employees Generate Annual Returns, KYC and PF Withdrawal
- Online Prepare ESI Monthly Challan, Generate TIC or Insurance No
- For New joining Employees
- Conducts the Interview's with support staff.
Assistant Sales Manager
Tradeindia.com
New Delhi
05.2016 - 08.2017
- Mentored a team of 5 sales executives to successfully cross-sell.
- Follow-up sales services to customers to make sure that their feedback is valued, promoting customer satisfaction.
- Maintain relationships with internal stakeholders to ensure sales targets are achieved.
- Evaluate sales records periodically to make balances and ensure sales figures tally with the number of goods sold.
- Met with the team every week to identify sales opportunities, discuss strategies, and execute new promotions.
Team Leader
IndiaMART InterMESH Ltd
Gurugram
08.2012 - 04.2016
- Mentored a team of 10 sales executives to successfully cross-sell.
- Follow-up sales services to customers to make sure that their feedback is valued, promoting customer satisfaction
- Maintain relationships with internal stakeholders to ensure sales targets are achieved.
- Evaluate sales records periodically to make balances and ensure sales figures tally with the number of goods sold.
- Provided coaching and feedback on employee performance, encouraging professional development.
- Motivated team members through recognition programs and performance-based incentives.
- Established clear team goals aligned with company objectives, tracking progress regularly.
- Assessed company operations for compliance with safety standards.
Education
B.Com -
CMJ College, Meghalaya
01.2012
12th - Arts
National Open School
New Delhi01.2009
10th -
Jiwan Jyoti Sr. Sec. Public School
Gurugram01.2007
Skills
- Educational Technology
- Educational Administration
- Team Management
- Sales Coordination
- Team Leader Operations
- Team Handling
- Business Development
- Revenue Generation
- New Client Acquisition
- KPI analysis
- Sales Consulting
- Process Management
- ESI
- EPF
- Provident Fund
- HR
- Educational Marketing
- Outreach Participate
Certification
Digital Marketing Certificate Program - DSIM Institute.
UI & UX Certificate Online- GUVI Online Platform.
Languages
- Hindi
- English
Accomplishments
- Best Team Leader Award at IndiaMart
- Best Associate Manager Award at CollegeDekho.Com
Languages
Hindi
First Language
English
Upper Intermediate (B2)
B2
Timeline
Associate Sales Manager
Collegedekho.com
03.2023 - Current
Sales Team Lead
Redcliffe Labs
12.2021 - 03.2023
Senior Telesales Representative
Healthians
07.2021 - 12.2021
Payroll Executive
Optimum Compliance Counsultant Pvt Ltd
07.2019 - 07.2020
Payroll Executive
Innovate Engineers
01.2018 - 06.2019
Assistant Sales Manager
Tradeindia.com
05.2016 - 08.2017
Team Leader
IndiaMART InterMESH Ltd
08.2012 - 04.2016
Digital Marketing Certificate Program - DSIM Institute.
UI & UX Certificate Online- GUVI Online Platform.
B.Com -
CMJ College, Meghalaya
12th - Arts
National Open School
10th -
Jiwan Jyoti Sr. Sec. Public School
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