Summary
Overview
Work History
Education
Skills
Training
Certification
Extracurricular Activities
Areas Of Interest
Personal Information
Personality Traits
Communityservices
Languages
Languages
Timeline
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Kethireddy Sowndharya

Kavali

Summary

Detail-oriented CRM specialist with 2 years of experience in CRM testing and a foundational understanding of CRM development and management. A dedicated medical student with a passion for technology, seeking to transition into CRM development. Leveraging strong analytical, problem-solving, and communication skills honed in the medical field to contribute to innovative IT solutions.

Skilled Manual Tester with expertise in software testing, quality assurance, and defect tracking. Proficient in creating and executing manual test cases for diverse systems and applications. Analytical thinker with problem-solving abilities and extensive knowledge of the Software Development Life Cycle (SDLC). Proven track record of delivering high-quality software products.

Overview

1
1
Certification

Work History

MANNUAL TESTER

Techmash Software solutions Pvt Ltd
  • Conducted comprehensive testing of CRM systems to ensure functionality, performance, and reliability
  • Developed and executed test plans, test cases, and test scripts
  • Identified, documented, and tracked software defects using [Testing Tools/Software]
  • Contributed to the improvement of testing processes and methodologies to enhance efficiency and accuracy
  • Assisted in user acceptance testing (UAT) and provided support to end-users during the UAT phase
  • Participated in weekly meetings to discuss project status, testing progress, and issue resolution.

Education

Board of Intermediate Education -

Sri Gayathri Junior College
01.2015

Board of Secondary Education SSC -

Minerva English Medium School
01.2013

Doctor of Pharmacy -

Jagans college of pharmacy

Skills

  • CRM Testing
  • Test planning
  • Test case development
  • Defect tracking
  • UAT
  • CRM Development & Management
  • Configuration
  • Customization
  • Data migration
  • Data validation
  • Tools
  • Java in various customizations
  • Java Script for customizations & Integrations
  • C# often used with Microsoft Dynamics 365 & Selenium for Automation testing
  • Technical Skills
  • Understanding of Dynamics 365 for Sales
  • Customer Service
  • Field Service
  • And Marketing
  • Analytical Skills
  • Problem-solving
  • Attention to detail
  • Data analysis
  • Communication Skills
  • Collaboration
  • Technical documentation
  • User support

Training

CRM DEVELOPMENT AND MANAGEMENT TRAINING, 3 months, Completed a 3-month intensive training program in CRM development and management. Gained hands-on experience with CRM platforms, including Salesforce and Microsoft Dynamics 365. Developed skills in CRM customization, integration, and data management. Worked on real-world projects to apply theoretical knowledge to practical scenarios. Collaborated with mentors and peers to understand best practices in CRM implementation and maintenance.

Certification

  • Certification in progress for Customer Relationship management
  • Certified in Automation testing (Selenium tool)

Extracurricular Activities

Served many people from hunger in Pandemic Covid-19. Participated in various cultural activities in the college. Good Athlete at School Level.

Areas Of Interest

  • Tying in MS-OFFICE.
  • Communication Skills

Personal Information

  • Father's Name: Kethireddy Kailasanath Reddy
  • Mother's Name: Kethireddy Kathyayani
  • Notice Period: 90 days
  • Date of Birth: 09/04/98
  • Gender: Female

Personality Traits

  • Team player.
  • Ability to mingle well in the group and adaptive to any kind of situation.
  • Able to analyse the problem.
  • Self motivated and smart worker.
  • Positive Attitude.
  • Technical skills of MS-Office.

Communityservices

  • Educated the people about the Need for Sanitation and its role in Diseases Control and Prevention in the remote villages of Nellore, India where it is of prime Importance.
  • Participated in various health promoting programs like Rural Health Camps, State Health and Welfare program like AIDS awareness program.

Languages

  • Telugu
  • Hindi
  • English

Languages

Telugu
First Language
English
Advanced (C1)
C1
Hindi
Beginner
A1

Timeline

MANNUAL TESTER

Techmash Software solutions Pvt Ltd

Board of Intermediate Education -

Sri Gayathri Junior College

Board of Secondary Education SSC -

Minerva English Medium School

Doctor of Pharmacy -

Jagans college of pharmacy
Kethireddy Sowndharya