Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic
Itish Dhiman

Itish Dhiman

Chandigarh

Summary

A proactive, bilingual, and curious engineer working in the tech industry, offering expertise in data, analytics, monitoring, and maintenance of critical systems. Successful and fruitful background to improve and deliver on the company's expectations and requirements. Possessing and frequently polishing his oratory and leadership skills.

Overview

3
3
years of professional experience

Work History

Senior Systems Engineer

Infosys Ltd.
Chandigarh
07.2021 - Current
  • An overall experience of 3+ years in the IT industry.
  • Currently serving as a Senior Systems Engineer at Infosys Ltd, working with Liberty Global as the clientele since November 2021, one of the top telecommunications firms in Europe.
  • Roles and responsibilities include working in an application management team, analyzing and resolving incidents reported by customers within the defined SLAs, as well as providing permanent code fixes for the recurring issues. Analyzing data to provide the latest trends of reported issues, as well as to formulate our approach on the same.
  • Vast experience of working on Agile Methodologies, collaborating and working across cross-functional teams, as well as acting as a bridge between the local and client teams, ensuring a seamless understanding of requirements and inputs between all parties involved.
  • Ability to work both in a group as well as individually, with minimal supervision.

Education

Bachelor of Science - Computer Science

Jaypee University of Information And Technology
Shimla, India
07-2020

Skills

  • Data Analysis
  • PL/SQL
  • MS Excel
  • Linux
  • JavaScript

Affiliations

  • Been a part of Toastmasters International since July 2023.
  • Have learnt the art of public speaking, communication on this platform which has helped me tremendously in my professional as well as personal life.
  • Served the position of Vice President Education in the club I am a part of, which has allowed me to experience and assume responsibilities of a leadership position
  • Participated and secured positions in various cross club competitions such as ISC (International Speech Contest), Humorous Speech Contest, Impromptu Speech contest.
  • Hosted various events in Infosys Chandigarh office.

Languages

Hindi
First Language
English
Proficient (C2)
C2
German
Beginner (A1)
A1

Timeline

Senior Systems Engineer

Infosys Ltd.
07.2021 - Current

Bachelor of Science - Computer Science

Jaypee University of Information And Technology

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Itish Dhiman