ITOKALI AYE
Dimapur,Nagaland
Summary
I am an energetic, and dedicated person who is able to take on any required task with a hard-working mindset. As a graduate with years of experience in hospitality and education, I have excellent communication skills. I am eager to better my skills by working with organization that align towards long-term goals I'm oriented to.
Overview
10
10
years of professional experience
4
4
Certifications
Work History
Housekeeping Attendant
CARNIVAL
Miami
10.2022 - Current
- Improved cleanliness and guest satisfaction by providing thorough and efficient housekeeping services.
- Maintained clear communication with supervisors about completed or outstanding tasks in a timely manner.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Worked effectively under pressure during busy periods, maintaining high standards of cleanliness and professionalism.
- Demonstrated attention to detail in all cleaning tasks, resulting in consistently high-quality workmanship.
- Ensured proper care of hotel property during cleaning processes, minimizing damage or wearandtear.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Room Attendant
OBEROI, NARIMAN POINT MUMBAI
Mumbai
01.2019 - 03.2020
- Maintained hotel safety standards by adhering to proper procedures for handling chemicals and equipment during cleaning tasks.
- Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
- Enhanced guest satisfaction by providing thorough and timely room cleaning services.
- Inspected guest rooms to replenish soap, paper towels and toiletries.
- Maximized customer satisfaction scores through proactive problem-solving measures regarding maintenance issues or general room concerns before being reported by guests themselves.
- Provided assistance in cleaning public areas, contributing to the overall appearance and reputation of the hotel property.
- Responded to guest requests for assistance, toiletries, and personal care items.
- Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
Assistant Teacher
WESTSIDE SCHOOL KIYETO
Dimapur
04.2016 - 06.2018
- Worked with teachers to design lesson plans and coordinate activities for classes.
- Established positive relationships with parents through effective communication, fostering parental involvement in their children''s education.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supported student physical, mental, and social development using classroom games and activities.
- Conducted educational games and activities to reinforce learning concepts in enjoyable manner.
- Kept records of student progress for teachers and parents and made notes on behavior, grades, comprehension, and personal growth.
- Monitored and reported student progress and development, offering mentoring as needed.
- Developed strong rapport with students by demonstrating genuine care for their well-being and academic success.
Education
Bachelor of Arts - Arts
WOMEN'S COLLEGE SHILLONG
Shilong, India01.2016
High School Diploma -
ST PAUL HIGHER SECONDARY SCHOOL
Dimapur, Nagaland04.2011
Bachelor of Arts - undefined
WOMEN'S COLLEGE SHILLONG
01.2016
Skills
Flexibility and adaptability
Teamwork
Time management
Organization
Cleaning Techniques
Storage organization
Certification
HOSPITALITY COURSE UNDER PMKVY 2018
Timeline
Housekeeping Attendant
CARNIVAL
10.2022 - Current
Room Attendant
OBEROI, NARIMAN POINT MUMBAI
01.2019 - 03.2020
Assistant Teacher
WESTSIDE SCHOOL KIYETO
04.2016 - 06.2018
Bachelor of Arts - undefined
WOMEN'S COLLEGE SHILLONG
Bachelor of Arts - Arts
WOMEN'S COLLEGE SHILLONG
High School Diploma -
ST PAUL HIGHER SECONDARY SCHOOL