Sandeep Girigosavi
MIS Officer
Navi Mumbai
Summary
Analytical and insightful Data Analyst known for productivity and efficiency in task completion. Specialize in data visualization, statistical analysis, and predictive modeling. Excel in problem-solving, critical thinking, and communication, ensuring successful project outcomes and team collaboration.
Overview
16
16
years of professional experience
1
1
Certification
Work History
MIS Officer
HDB financial services
Mumbai
06.2010 - Current
- Managing a huge customer database between the bank and HDB Financial Services.
- Collecting all databases, scrubbing, and distributing, and allocating that data to concerned centers across Pan India.
- Coordinate with the bank and HDB for the required data, or any queries, and provide a solution to both of them.
- Create all portfolio-based MIS, and publish them to a pan-India level.
- Analyzed and tracked data to prepare forecasts and identify trends.
- Performed filing duties including sorting incoming mail, maintaining filing system, and organizing documents.
- Handling pan-India billing vendors. Create a billing database, calculate billing, send billing details to particular agencies, and collect hard or soft copies to process them with the bank team for final payout purposes.
Call Agent
HDB Financial Services
Mumbai
11.2008 - 03.2010
- Responded to customer complaints in a timely manner.
- Resolved customer issues using problem-solving skills.
- Educated customers on product features and benefits.
- Answered calls with friendly and polite approach to engage callers and deliver exceptional customer service.
- Escalated complex customer inquiries to appropriate personnel when necessary.
- Answered customer inquiries regarding products, services, billing and technical issues.
- Advised delinquent customers on strategies for debt repayment.
- Adhered to company policies and applicable laws while collecting debts from customers.
Education
B. COM - Accounting And Finance
Mumbai University
Mumbai03-2008
Skills
- Excel functions
- Deep learning
- Analytical problem solving
- Data visualization and presentations
- Business operations support
- Database administration
- Teamwork and collaboration
Certification
- MSC-IT.
- DRA Certify.
- Ms-Office (Ms-Word, MS-Excel, MS-Access, Power Point ).
Hobbies
Movies & Television: - An occasional movie at the theatres and television series which include mostly comedy. tching Cricket: - A favorite sport which I enjoy watching & playing.
Timeline
MIS Officer
HDB financial services
06.2010 - Current
Call Agent
HDB Financial Services
11.2008 - 03.2010
- MSC-IT.
- DRA Certify.
- Ms-Office (Ms-Word, MS-Excel, MS-Access, Power Point ).
B. COM - Accounting And Finance
Mumbai University
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