IWIN DHANRAJ
Bengaluru,KA
Summary
Dynamic operations manager with a proven track record at Dusters Total Solutions, excelling in vendor management and cost negotiation. Spearheaded initiatives that enhanced efficiency by 20%, while leading teams to achieve strategic goals. Adept at financial reporting and fostering effective communication, driving organizational success through innovative solutions.
Overview
20
20
years of professional experience
Work History
Office manager
Socail hardware international private limited
Bangalore , Karnataka
10.2025 - Current
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Interceded between employees during arguments and diffused tense situations.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Organized spaces, materials and catering support for internal and client-focused meetings.
- Improved office operations by automating client correspondence, record tracking and data communications.
Administrator
Dusters Total Solutions Services Private Limited
Mysore
04.2024 - Current
- Company Overview: Placed @ Larsen & Toubro Mysore
- Coordinated calendars and schedules for multiple executives to ensure seamless communication in the organization.
- Auditing of administration perspective on ISO 27001:2015
- Payables and receivables point of contact of administration
- Managed office supplies and inventory, reducing costs by negotiating contracts with vendors
- Level 4-5 Hotel Bookings and travel arrangements
- Hotel Accommodation bookings of high-volume trainees of L&T.
- Trainees' food arrangements for the trainees at high-volume.
- In- House Accommodation maintained of 44 Rooms and upkeeping of records of guest and trainees.
- Feed backs forms and checklist and different forms of the maintained for the audit purpose.
- Procurement of stationery and HK materials on monthly basis.
- Vendor Negations and book keeping of vendor contract maintained.
- Maintained monthly Spillovers for the tracking of admin expenses (Food, room Occupancy, Travel)
- Conducted research and analysis to support decision-making processes, presenting findings to senior leadership for strategic planning initiatives
- Implemented cost-saving measures by negotiating contracts with vendors, resulting in a 15% reduction in facility maintenance expenses
- Oversaw the planning and execution of facility upgrades and renovations, ensuring minimal disruption to daily operations.
- Lead, supervise, and motivate a team of housekeeping staff, supervisors, and contractors to ensure efficient and effective delivery of housekeeping services
- Developed and implemented comprehensive emergency preparedness plans, leading to a 20% increase in staff safety awareness and response time
- Managed a team by providing training and supervision to ensure efficient and effective facility operations.
- Monitor vendor performance, service levels, and compliance with contractual agreements, addressing any issues or discrepancies in a timely manner
- Implement quality assurance measures, such as periodic inspections, and performance evaluations, to maintain high standards of cleanliness and customer satisfaction.
- Conduct regular inspections and audits of housekeeping activities, facilities, for improvement and ensure compliance are met accordingly
- Comparing costs for required goods / services to achieve maximum value.
- Control of a Facilities P&L with responsibility for managing budgets and costs.
- Overall responsibility for Develop and implement housekeeping schedules, workflows, and standard operating procedures (SOPs) to ensure thorough and timely cleaning
- Responsible for maintenance like: HVAC, Electrical, Fire Alarm.
- Placed @ Larsen & Toubro Mysore
Operations Manager
Blue moon
Mysore
07.2017 - 11.2023
- Company Overview: Own
- Event management, Procurement, New events quote provisions, new event projections
- Manpower utilization, Timely planning of events
- Payment follow-ups, Payables and recoverable bookkeeping
- Own
Senior admin executive
Vinn crew IT solutions
Mysore
03.2014 - 05.2017
- Company Overview: Linux's based software company
- Overall administration work, Office and infra-Maintenance
- Housekeeping and security attendance and monitoring
- Procurement of office needs Vendor management
- Payable and receivable bookkeeping and follow-ups
- Linux's based software company
Senior Administrative
Orange Tech Solution
Bangalore
08.2012 - 03.2017
- Company Overview: Placed @infinti research
- Overall administration work, Procurement
- Infra maintenance, Housekeeping and security maintenance, UPS and Generator In charge timely servicing, AMC Renewals
- Hotel bookings & Travel bookings
- Single Point of contact for the Administration issues, handling 450 employees and Joining formalities for the new Joines, Event arrangements for the employees
- Placed @infinti research
State Training Manager
Aims Consultants
Mysore
03.2007 - 07.2012
- Company Overview: Recruitment and training
- Overall administration and HR duties
- Implemented new procedures to streamline administrative processes, resulting in a 20% increase in efficiency.
- Successfully led a team of junior administrators, providing training and mentoring to improve overall team performance.
- Developed and maintained effective documentation and filing systems, reducing retrieval time by 30%.
- Hiring responsibility of the faculty based on the scheduled training module.
- Over all looking of the mobilization (Job melas and Grama Panchayath team coordination)
- Looking after the Training batches (Residential responsibilities)
- Looking of the training classes conducted and completion of the training
- Recruitment and training
Associate
Dell International
Bangalore
01.2006 - 01.2007
- Inside Sales team member, responsible of handling different business clients across location UK, USA Australia, and Canada
- Ability to communicate in confidence and close the sales
- Transportation team joined with an IJP
- Awarded as rookie of Dell in Q3
Education
B.com -
University of Mysore
05.2005
Skills
- SAP MM and ECC-6
- Vendor management
- Cost negotiation
- Facilities management
- ISO auditing
- Emergency preparedness
- Event planning
- Procurement strategy
- Team leadership
- Effective communication
- Time management
- Critical thinking
- Office administration
- Employee supervision
- Task delegation
- Financial reporting
- Expense reporting
- Administrative support
- Events coordination
- Client communication
- Budget management
- Contract administration
- Performance monitoring
- Conflict resolution
- Honest and ethical
- Leadership
- New hire onboarding
- Risk management
- Orientation and training
- Inventory control
- Administrative improvement
- Operations management
- Work Planning and Prioritization
- Goal setting
Languages
- English
- Kannada
- Tamil
- Hindi
Timeline
Office manager
Socail hardware international private limited
10.2025 - Current
Administrator
Dusters Total Solutions Services Private Limited
04.2024 - Current
Operations Manager
Blue moon
07.2017 - 11.2023
Senior admin executive
Vinn crew IT solutions
03.2014 - 05.2017
Senior Administrative
Orange Tech Solution
08.2012 - 03.2017
State Training Manager
Aims Consultants
03.2007 - 07.2012
Associate
Dell International
01.2006 - 01.2007
B.com -
University of Mysore