Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Izabelle Monsma

Greenfield

Summary

Professional with experience in leadership and operations management. Demonstrates strong focus on team collaboration and achieving results. Possesses skills in conflict resolution, time management, and effective communication. Adaptable and reliable, meeting changing needs and ensuring smooth workflow. Prepared to drive team performance and operational excellence.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Shift Leader

Taco Bell
05.2022 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Enforced company policies and regulations with employees.
  • Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
  • Improved team productivity by implementing efficient scheduling and task delegation methods.

House Cleaner

Squeaky Clean
01.2020 - 05.2022
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Maintained a safe working environment through proper use of cleaning products and equipment.
  • Developed strong relationships with clients through consistent high-quality service and friendly interactions.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
  • Received numerous positive reviews from clients for attention to detail and exceptional work ethic.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Help train and keep others

Education

High School Diploma -

Greenfield-Central High School
Greenfield, IN
05-2025

Skills

  • Positive attitude
  • Team leadership
  • Team collaboration and leadership
  • Customer service focus
  • Flexible schedule
  • Team motivation
  • Strong verbal and written communication
  • Training assistance
  • Creative problem solving

Accomplishments

    In school I ran and competed in my schools chapters of FCCLA. While also working a full time schedule an my current work place.

Certification

I am Serve Safe certified.

Timeline

Shift Leader

Taco Bell
05.2022 - Current

House Cleaner

Squeaky Clean
01.2020 - 05.2022

High School Diploma -

Greenfield-Central High School

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Izabelle Monsma