Technology Enthusiast: Stay abreast of the latest advancements in technology and enjoy upgrading to the newest gadgets Passionate about exploring new devices and understanding their functionalities
J. Devaprabhu
Assistant Manager
Chennai
Summary
Dynamic and results-oriented banking professional with over 11 years of experience in loan processing, demat operations, and customer service. Leveraging a Bachelor's degree in Information Technology and certifications in banking, I am eager to contribute my extensive expertise and drive for excellence to a forward-thinking financial institution..
Overview
11
11
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
2
2
Languages
Work History
Assistant Manager - Demat Section
Tamilnad Mercantile Bank Ltd
Chennai, India
09.2021 - Current
- Directed operations of the demat section, ensuring compliance with regulatory standards and efficient service delivery
- Managed the NSDL server, guaranteeing smooth functioning of depository participant services
- Provided mentorship and training to team members to enhance their skills and productivity.
Specialized Loan Officer
Tamilnad Mercantile Bank Ltd
Coimbatore, India
04.2020 - 08.2021
- Analyzed loan applications and documentation, ensuring accuracy and adherence to policies
- Designed and implemented tailored loan solutions, effectively meeting customer requirements
- Collaborated cross-departmentally to optimize loan processing workflows and improve customer satisfaction.
Specialist Loan Clerk
Tamilnad Mercantile Bank Ltd
Coimbatore, India
04.2019 - 04.2020
- Orchestrated loan section operations, maintaining high standards of efficiency and accuracy
- Offered personalized assistance to clients, addressing inquiries and ensuring prompt resolution of issues
- Contributed to achieving branch targets for loan disbursements and customer satisfaction.
Clerk
Tamilnad Mercantile Bank Ltd
Cuddalore, India
04.2013 - 04.2019
- Executed diverse responsibilities across various banking sections, demonstrating adaptability and proficiency
- Upheld strict standards in cash handling, current accounts management, and loan processing.
Education
Bachelor of Technology in Information Technology -
Karunya University
Coimbatore 06.2008 - 04.2012
Skills
Cash handling and management
Customer Service
Team Leadership
Regulatory Compliance
Training and Development
Information Technology
IPO Processing
Allotment of shares
Bulk Fund Transfers
Cash handling and management
Certification
JAIIB (Junior Associate of Indian Institute of Banking)
Accomplishments
- Successfully completed JAIIB certification.
- Consistently achieved or surpassed targets for loan disbursements and customer satisfaction.
- Successfully led a team initiative to transition from manual account opening to online account opening, collaborating closely with developer teams.
Interests
Sports Cars: Enthusiastic about driving sports cars, finding joy in the thrill of speed and precision Enjoy exploring scenic routes and experiencing the exhilaration of high-performance vehicles
Cricket: Passionate about watching and playing cricket, with a keen interest in analyzing player statistics and game strategies Enjoy following international and domestic matches to stay informed about the latest developments in the sport
Timeline
Assistant Manager - Demat Section
Tamilnad Mercantile Bank Ltd
09.2021 - Current
Specialized Loan Officer
Tamilnad Mercantile Bank Ltd
04.2020 - 08.2021
Specialist Loan Clerk
Tamilnad Mercantile Bank Ltd
04.2019 - 04.2020
Clerk
Tamilnad Mercantile Bank Ltd
04.2013 - 04.2019
Bachelor of Technology in Information Technology -
Karunya University
06.2008 - 04.2012