Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Languages
Personal Information
Affiliations
Certification
Timeline
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J GURU

J GURU

Chennai

Summary

Adept at driving IT efficiencies, I spearheaded a successful data migration at Ganga Fashions, enhancing system reliability. My expertise in Microsoft 365 and technical support, coupled with a knack for risk mitigation, significantly improved IT processes. Leveraging skills in hardware troubleshooting and IT service management, I consistently deliver impactful results.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Backup Engineer IT Manager

ACUTE INFORMATICS PVT LTD
AHEMDABAD
08.2024 - 01.2025
  • Reviewed and approved project plans prior to implementation.
  • Managed backup, user account and helpdesk systems.
  • Communicated relevance of organizational goals, policies and procedures to IT department staff.
  • Identified opportunities for cost savings through improved efficiency in IT processes.
  • Created centralized management capability by integrating warehouse management software applications.
  • Monitored system performance and identified areas of improvement.

Hardware & Network Engineer

Ganga Fashions Private Ltd
Surat
11.2021 - 12.2022
  • Oversaw the successful migration of data to a new cloud-based system, reducing downtime and data loss
  • Implemented a backup and disaster recovery system that reduced the risk of data loss and system downtime
  • Microsoft 365 & Office365
  • DLP Solution Implementation 580TB Local Storage Synersoft Technology
  • Installed wiring, cabling and devices to establish, repair and improve network operations
  • Diagnosed, troubleshot and resolved hardware and system problems.
  • Collaborated with IT teams to design and improve the network architecture, enhancing overall performance and reliability.
  • Analyzed and reported on system logs to detect and troubleshoot potential issues before they impact operations.
  • Troubleshot application errors and provided technical support to end-users.
  • Monitored application and print servers, rapidly responding to faults and malfunctions.

System Administrator & ERP

Runway Enterprises
Chennai
08.2011 - 11.2021
  • Performed regular system updates and upgrades to ensure security and compatibility with new applications
  • Diagnosed and repaired hardware components, such as motherboards and hard drives
  • Installing of Windows os and printer management
  • Developed and implemented a backup and disaster recovery strategy that ensured data safety and availability
  • Desktop support Managements as per management of ticketing tools
  • Monitored and optimized network performance, resulting in X% faster loading times for applications
  • Configured and customized ERP software based on customer needs.
  • Tested, debugged, and troubleshot existing as well as new ERP modules to ensure proper functioning.
  • Integrated third-party applications with the ERP system to facilitate business processes.

Education

Diploma - CSE

Don Bosco
Chennai, Tamil Nadu

BE -

Chennai, Tamil Nadu

Skills

  • Office 365 Application Skills
  • Microsoft 365
  • Data Governance
  • Firewall
  • Systems engineering practices
  • Hardware troubleshooting
  • Project estimation
  • Technical troubleshooting
  • Information confidentiality
  • Risk mitigation planning
  • IT service management
  • IT infrastructure
  • Operating system management
  • IT asset management
  • Technical Support Software
  • Technical support
  • Remote Access
  • Network troubleshooting
  • Data management

Hobbies and Interests

  • Golf
  • Cycling
  • Walking

Languages

  • French, Learning
  • Tamil, Native speaker
  • English, Highly proficient

Personal Information

Father - B Jaya Kumar

Mother - D Kuppu rani

Nationality: Indian

DOB - 17-FEB-1990

Affiliations

  • Cisa waiting for Exam

Certification

  • CISA

Timeline

Backup Engineer IT Manager

ACUTE INFORMATICS PVT LTD
08.2024 - 01.2025

Hardware & Network Engineer

Ganga Fashions Private Ltd
11.2021 - 12.2022

System Administrator & ERP

Runway Enterprises
08.2011 - 11.2021

Diploma - CSE

Don Bosco

BE -

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