Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

J Kannan

D.M.E
Ooty ( The Nilgiris )

Summary

At Coordinator, a seasoned Tour Operator excelled in orchestrating memorable tours, leveraging expertise in tourism management and exceptional communication skills to enhance customer satisfaction significantly. Skillfully negotiated with vendors and innovated travel packages, ensuring competitive market positioning. Demonstrated unparalleled organization and adaptability, leading diverse groups to create lasting memories without exceeding a numerical limit in achievements.

Overview

10
10
years of professional experience

Work History

Tour Operator

Coordinator
India
10.2014 - Current
  • Balanced competing priorities during peak season operations while maintaining high levels of customer satisfaction.
  • Organized memorable group tours with engaging activities and knowledgeable guides.
  • Provided thorough pre-trip information packets, ensuring clients were well-prepared for their travels.
  • Guided groups of up to Number people on scheduled tours.
  • Developed strong relationships with vendors, securing competitive rates and attractive packages for clients.
  • Enhanced customer satisfaction by providing personalized travel itineraries and recommendations.
  • Researched emerging travel trends, incorporating popular destinations into the company''s offerings to stay competitive in the market.
  • Conducted post-trip follow-ups with clients to gather feedback for continuous improvement efforts.
  • Worked closely with management staff to create new and lucrative tours.
  • Entertained tour guests with various props and signs for maximum engagement, fun, and lasting memories.
  • Accompanied diverse groups through exhibitions, providing fun, memorable experiences for each patron.

Education

Karpagam College -

K.K Marticulation
Ooty
08.2011

Skills

Tourism management

Interests

Motorcycle tour

Timeline

Tour Operator

Coordinator
10.2014 - Current

Karpagam College -

K.K Marticulation
J KannanD.M.E