PRINCE VILBERT
Chennai,TAMILNADU
Summary
Experienced with strategic planning, team leadership, and operational excellence. Utilizes forward-thinking approach to drive business growth and streamline processes. Track record of fostering collaborative environments and achieving measurable results.
Overview
34
34
years of professional experience
1
1
Certification
Work History
General Manager
NEVERA INFRATECH PVT LTD
05.2021 - Current
- Directed operational strategy to enhance efficiency and streamline processes across departments.
- Oversaw budget management, ensuring optimal allocation of resources for project execution.
- Implemented performance metrics to assess team productivity and drive continuous improvement initiatives.
- Cultivated strong relationships with stakeholders to align organizational goals and foster collaboration.
- Developed training programs to mentor staff, enhancing skill sets and fostering professional growth.
- Analyzed market trends to inform strategic planning and positioning within the industry landscape.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Developed and implemented strategies to increase sales and profitability.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Managed budget implementations, employee evaluations, and contract details.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
- Developed and executed comprehensive employee training program, elevating staff skills and improving service delivery.
- Negotiated with suppliers to secure better pricing, reducing operational costs while maintaining product quality.
- Fostered culture of continuous improvement, introducing regular review sessions that boosted team performance and morale.
- Boosted employee retention by developing comprehensive benefits package and fostering positive work environment.
- Implemented sustainability initiative, reducing energy consumption and waste, and promoting eco-friendly practices.
- Enhanced customer satisfaction with introduction of customer feedback system, leading to service improvements and repeat business.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Project Manager
National Catering Company WLL
09.2012 - 01.2020
- Conducting internal audits and developing budgets; Negotiating contracts with customers, assessing their requirements and ensuring they are satisfied with the service delivered.
- Keeping financial and administrative records; administering financial aspects of catering operations within a stipulated budget.
- Serving as an HSE Coordinator for the catering facility and accommodation.
- Responsible for hiring and supervising the staff, as well as assessing training needs and providing relevant training to all employees in both HSE and food safety, including HACCP.
- Evaluating employee performance and recommending set targets for development.
- Administering all catering activities and ensuring required quality standards are achieved and maintained.
- Developing and submitting daily, weekly, and monthly reports in an accurate and timely manner.
- Maintaining healthy relations with clients satisfying all customer requirements by ascertaining the service is constantly maintained at a consistently high standard.
- Effectively performing all assigned operations in coordination with general manager/ Operations Directors.
- Keeping abreast of trends and developments in the industry such as menus, trends in consumer tastes and management issues.
Quality Assurance Auditor
Supreme support service
09.2010 - 12.2011
- Job title-Quality Assurance Auditor.
- Quality assurance Auditor is a key Position in the operation of the Dfac.
- Daily check the Food Safety and HSE operations in the Dfacs.
- Conduct weekly and monthly Audits through cross audit in Dfacs.
- Conduct regular training in Food Safety and Health and safety.
- Daily , weekly and monthly reports to the Operations
Unit Manager
Newrest Wacasco
12.2009 - 09.2010
- Handling entire catering & housekeeping in permanent Oil & Gas Plant-Petrogas, Sahmah
- Day to day activities on handling store issuance and record maintaining
- Showing the activity report every ten days and generating monthly report
- Maintaining the food cost as per companies request on a activity report
- Handling different nationalities client, motivating the co-staff
- HACCP is being followed in the location on a daily basis
- Maintaining the hygenic international standard
- Responsible for stock receiving and storing( dry and cold storage)
- Training and motivating staffs on a regular basis
- Handling VIP clients and giving them good hospitality
- Generating reports pertaining to daily meals on a accountable basis.
Training coordinator
Gulf Catering Company
06.2008 - 06.2009
- Daily check on every Dining facility (Dfac) in their operations.
- Coordinate with the Location manager for Training needs for staffs.
- Conduct training for the staffs according to their Training needs
- Conduct Training to Gcc standard in keeping Sanitation and Hygiene aspect as per requirement of the U.S army and KBR.
- Monthly once conducts internal auditing according to ISO standard.
- Monthly once conducts QAQC inspection in all the Dining Facilities (Dfac).
- Coordinate with Operation Manager in the smooth operations
QAQC Supervisor
Gulf Catering Company
06.2006 - 05.2008
- Has been a QAQC for a location (Warrior Hall) with a capacity of 2100 seating.
- Daily checking the hygiene aspect of the complete Dfac
- Planning the day-to–day menu with the exe, chef
- Manpower management for each section & its proper utilization
- Housekeeping management for each department
- Checking the temperatures of raw and cooked foods
- Checking the day to day maintenance of Dfac
- Monitoring for safety aspects
- Conducted regular inspection on every fortnight on all 4 dfac
- Monitoring to adherence of good housekeeping practices, manufacturing practices standard operating procedures, sanitation procedures & cleaning schedules.
- Managing kitchen staff & maintaining food safety as per standard
- Conducted regular inspection to prevent accident & adhere to safety norms
- Army meals served in the Dfac Monitoring with HACCP
Sr CAPTAIN
HOTEL RANJITH
04.1996 - 03.2006
- Coordinates with asst,operation manager in operations
- Heading a multicuisine restaurant, room service, roof garden & bar
- Conference hall, wedding hall, birthday party, cocktail dinner.
- Conduct different kind of food festivals
Waiter / Catering Supervisor
Kuwait Catering Company
08.1991 - 01.1996
- Coordinating with dieticians to arrange the diet food and normal for patients
- Planning diet food & NGT feeding for bedridden age people , ICU& CCU
- In the bank serving food for the different nationality
- Planning the menu for regular lunch
- Conducted regular inspection to prevent accident & adhere to safety norms
Education
BBA -
Jaipur University
High School Diploma -
KENDRIYA VIDYALAYA
KALPAKKAMSkills
- Has high degree of Customer satisfaction
- Safety aspects in HSE
- Always process in terms of profit
- High Level of quality assurance
- Manpower Management
- Stock management
- Implementing of HACCP & HYGIENE
- Accurate Documentation
- MS Excel ( Extensively used during auditing programs )
- MS PowerPoint (Used effectively for preparing training programs)
- Internet Browsing( Updating the latest on the F&B, Hygiene & Sanitation to the team as an effective learning )
- MS Word
- Leadership and team building
- Problem resolution
- Operations management
- Efficient multi-tasker
- Time management
- Training and coaching
- Staff management
- Customer relations
- Training and development
- Relationship building
- Staff training/development
- Inventory control
- Customer relationship management
- Goal setting
- Verbal and written communication
- P&L management
- Motivation
- Staff motivation
- Employee development
- Performance evaluations
- Recruitment
- Expense control
- Purchasing and planning
- Operations oversight
- Cost analysis and savings
- Quality management
- Cost reductions
- Financial administration
- Vendor sourcing
- Budget administration
- Risk management
- Product analysis
- Loss prevention
- Human resources management
- Budget allocation
Certification
- ServSafe Food Protection Manager Certification
- HACCP Level 3
- Nebosh (not completed)
- First Aid and Fire Fighting Trained.
- Fully Qualified Emergency Medical Technician.
Languages
English, Hindi, Tamil, Malayalam
Timeline
General Manager
NEVERA INFRATECH PVT LTD
05.2021 - Current
Project Manager
National Catering Company WLL
09.2012 - 01.2020
Quality Assurance Auditor
Supreme support service
09.2010 - 12.2011
Unit Manager
Newrest Wacasco
12.2009 - 09.2010
Training coordinator
Gulf Catering Company
06.2008 - 06.2009
QAQC Supervisor
Gulf Catering Company
06.2006 - 05.2008
Sr CAPTAIN
HOTEL RANJITH
04.1996 - 03.2006
Waiter / Catering Supervisor
Kuwait Catering Company
08.1991 - 01.1996
High School Diploma -
KENDRIYA VIDYALAYA
BBA -
Jaipur University
TRAINING PROGRAMME
- Food hygiene option for HACCP Course Conducted by Gulf catering company
- Basic life support Course Conducted by U.S Army training centre Iraq.
- Basic Fire fighting Course (fire warden) Conducted by U.S Army training centre Iraq.
OTHER DISTINCTIONS
- Certified as an ISO implementation officer by Gulf catering company Iraq.
- Approved as an internal auditor by gulf catering company Iraq.
READING, BROWSING,WATCHING SPORTS
ENJOY READING IN MY FREE TIME, AND ALSO BROWSE TO EXPLORE.