To achieve the deepest skill and Knowledge in the field of Operations
Overview
19
19
years of professional experience
Work History
Sr. Manager Training & Development
Sodexo India Services Pvt Ltd
- Current
Identify, develop and update the training needs for all services in the IFM division in consultation with Corporate
Plan and direct all training courses in terms of content, systems, and policies in consultation with Corporate
Implement overall training strategy and calendar as evolved at Corporate
Interact with clients periodically for their feedback on the performance of Sodexho employees
To Setup different Strategy methods of training and development pertaining to different levels and groups of employees at sites and Office
Build relationships and liaise with partners or suppliers to provide external training
Provide counselling services to all employees for training issues and requests
Interact and coordinate and with the personnel on-site as well as regional HR to address all training related Issues
Work closely with the support of all Site Managers and Operations Managers to complete training programs successfully
Communicate clearly with other departments to carry out training programmes effectively
Complete and maintain training programs and projects within the approved budget and established time frame
Analyze trends and data to ensure operationally sound training systems
Take initiatives to organize welfare activities and employee engagement programs to ensure ongoing growth and development of employees at all levels
Set up of relationships and liaison with consultants, placement agencies and catering, hotel management schools for management trainees or apprentices
Implement and follow-up of the training process and effectiveness
Maintain confidentiality regarding all training material developed and used
Banquet Manager
The PRIDE HOTEL BENGALURU
Bengaluru
- Current
Company Overview: The PRIDE HOTEL BENGALURU is a 5 Star Business Hotel located in Centre of heart of the City at Richmond Road Bengaluru, having 100 Rooms and 5 F & B Outlets
Achieving the Budget
Handling Banquet Operations as well as Sales Call
Recruiting the Staff
Training to the Staff
Menu Planning
Sending Reports
Updating the Guest Data Base
Cost Control
Periodical Stock Inventory
Coordinating with all other departments for Smooth Operation
Handling F & B Operations in the absence of F & B Manager
The PRIDE HOTEL BENGALURU is a 5 Star Business Hotel located in Centre of heart of the City at Richmond Road Bengaluru, having 100 Rooms and 5 F & B Outlets
Banquet Manager
The Zuri Whitefield Bengaluru
Bengaluru
12.2008 - 04.2009
Company Overview: The Zuri Whitefield Bengaluru is a 5 Star Luxury Business Hotel located in the heart of I.T hub City Bengaluru, having 162 rooms and 8 F & B Service Outlets
Worked in Banquet Operations having one Banquet Hall, 3 Prefunction Rooms and 3 Board Rooms, Which Capacity of 400 pax, 40 pax and Board Room 14 to 10 pax
Handling Banquet Operations and Sales Booking
Educating and training the staff about Menu Knowledge, up selling, Personnel Grooming & Hygiene, Handling Complaints’ and First Aid
Developing the Menus
Stock Inventory
Doing the Console Reports and Updating the Guest Comment Analysis
S.W.O.T of Self Outlet, Swot Competition, F& B Marketing Plan
Sending the Weekly Reports to the F& B Manager
Maintaining the Consistency of Standards of Service and Personnel grooming to all the Staff
Achieving the Monthly and Yearly Sales Budgets
Cost Control
Coordinating with all other departments for Smooth Operation
Developing the Task of Snag list
Updating the Guest Data Base
Handling the Recruitment
Keeping a Good Relationship with Catering College and Event Managers
Handling F & B Operations in the absence of F & B Manager
The Zuri Whitefield Bengaluru is a 5 Star Luxury Business Hotel located in the heart of I.T hub City Bengaluru, having 162 rooms and 8 F & B Service Outlets
Assistant Manager F & B
THE RADHA HOMETEL
Bengaluru
06.2007 - 11.2008
Company Overview: THE RADHA HOMETEL is a 3 Star Hotel located at Whitefield Road Bengaluru, having 102 rooms with 4 F& B Service Outlets
F& B Operations in Radha Hometel
Handling Four F& B Service Outlets
Coffee shop 102 covers
Room Service
Bar
Banquets
Responsible for Reaching Budget Target
Training Staff about Menu knowledge, Handling Complaints, Up Selling, Personal Grooming & Hygiene, Fire fighting, first Aid
Responsible for four F& B Service outlet operations
Scheduling the tasks of Snag list
Doing the Reports as Cost Reports, Guest comment analysis, Swot of self –outlet, Swot Competition, F& B Marketing plan
Responsible for Banquet operations, handling Banquet sales booking, coordinating to the guest to meet their expectations set up themes, forecasting the banquet operations
Coordinating to the Guests & Handling Complaints
Sending the Reports to Food & Beverage Manager
Coordinating to all the Departments for smooth running of Operation
Having the Good & Relationship with vendors & Catering colleges
Responsible Mails updating & smooth running of all F& B Outlets
THE RADHA HOMETEL is a 3 Star Hotel located at Whitefield Road Bengaluru, having 102 rooms with 4 F& B Service Outlets
Banquet CAPTAIN
THE Grand Ashok
Bengaluru
06.2006 - 06.2007
Company Overview: THE GRAND ASHOK is a 5 Star Business Hotel located at Heart of City having 168 Rooms with 6 F& B Service Outlets
Responsible for Banquet operations, up selling, cost control, forecasting of function required staffing, Inventory handling of guest’s banquet bookings & reaching budget target
THE GRAND ASHOK is a 5 Star Business Hotel located at Heart of City having 168 Rooms with 6 F& B Service Outlets
SR. CAPTAIN
THE CHANCERY PAVILION
Bengaluru
10.2005
Company Overview: THE CHANCERY PAVILION is a 5-star Business Hotel located at heart of the City Very Near to the M.G Road, MAJESTIC & RAILWAY STATION, having 232 Rooms with 6 F& B SERVICE OUTLETS
In charge of the shift of the day
Taking briefing daily checking the personal grooming to all the Staff
Weekly Duty Roaster
Up selling for the day
Supervise all the areas of pantry
Taking orders from Guests, &serving food & Beverage to the guest
Interacting to the guests about product Services of the Hotel
Handling of complaints
Training to the staff about operations & conducting tests
Making sales summary report
Responsible for smooth operations
THE CHANCERY PAVILION is a 5-star Business Hotel located at heart of the City Very Near to the M.G Road, MAJESTIC & RAILWAY STATION, having 232 Rooms with 6 F& B SERVICE OUTLETS
Education
B.H.M. -
A.M .C College
Bangalore
Skills
Training program development
Budget management
Client relationship management
Employee counseling
Operational analysis
Menu planning
References
Mr. Sudhakar, Ex - AVP – HR, G4S Security Service Bangalore India, 9916995412
Hobbies and Interests
Playing Chess
Listening Music
Languages
English
Hindi
Telugu
Kannada
Personal Information
Passport Number: R2919187
Father's Name: Mr. J. Venkateswarlu
Date of Birth: 05/11/79
Marital Status: Married
Timeline
Banquet Manager
The Zuri Whitefield Bengaluru
12.2008 - 04.2009
Assistant Manager F & B
THE RADHA HOMETEL
06.2007 - 11.2008
Banquet CAPTAIN
THE Grand Ashok
06.2006 - 06.2007
SR. CAPTAIN
THE CHANCERY PAVILION
10.2005
Sr. Manager Training & Development
Sodexo India Services Pvt Ltd
- Current
Banquet Manager
The PRIDE HOTEL BENGALURU
- Current
B.H.M. -
A.M .C College
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