Jace Phillips
Noblesville
Summary
Seasoned Correctional Officer with notable experience in managing inmate populations, enforcing facility policies and ensuring public safety. Skilled in crisis management, conflict resolution and communication. Built strong rapport with inmates to foster a safe environment while consistently maintaining facility security.
Overview
4
4
years of professional experience
Work History
Correctional Officer
Indiana Department Of Corrections
Pendleton
11.2024 - Current
- Enforced policies to manage contraband and unauthorized items effectively.
- Monitored inmate behavior to ensure adherence to facility regulations and promote a secure environment.
- Facilitated communication with inmates to de-escalate conflicts and uphold order.
- Conducted regular security checks across the prison environment for risk mitigation.
- Inspected locks, window bars, doors, and security systems to prevent escapes.
- Assisted in executing emergency response protocols during critical situations, enhancing overall safety.
- Performed headcounts to account for all inmates accurately.
- Ensured accurate tracking of offender whereabouts within the facility
Team Manager
Panera Bread
Anderson
06.2022 - 11.2024
- Supervised daily operations to ensure efficient service and product quality.
- Resolved customer complaints swiftly, ensuring satisfaction and reinforcing a positive dining experience.
- Monitored team performance, tracked progress towards goals, identified improvement areas, and provided actionable feedback to enhance skills.
- Mentored team members, fostering skill development and enhancing overall service delivery quality.
- Trained team members on customer service standards and food safety protocols.
- Conducted regular performance evaluations, providing constructive feedback and personal development plans.
Education
High School Diploma -
Anderson High School
Anderson, IN08-2022
Skills
- Emergency response
- Crisis management
- Policy enforcement
- Inmate monitoring
- Security inspections
- Facility security
- Firearms proficiency
- Weapons training
- Conflict de-escalation
- Effective communication
- Attention to detail
Timeline
Correctional Officer
Indiana Department Of Corrections
11.2024 - Current
Team Manager
Panera Bread
06.2022 - 11.2024
High School Diploma -
Anderson High School