Jack Sweeney
Whitestown
Summary
Dependable and team-oriented professional with experience in customer service, management, and hospitality. Skilled in problem-solving, research and communication, with a proven ability to thrive in fast-paced environments. Holds a background in paralegal studies and cybersecurity, with a strong record of leadership and client-focused performance.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Bartender
Boulder creek
Brownsburg
09.2023 - Current
- Deliver exceptional customer service, enhancing guest satisfaction and loyalty.
- Collaborate with team members to create a welcoming environment.
- Train new staff on service standards and protocols.
Manager
Bru Burger Bar
Brownsburg
07.2021 - 09.2023
- Oversaw daily operations and ensured excellent customer service at Bru Burger.
- Managed team performance and conducted training to enhance service delivery.
- Managed employee training and performance evaluations.
Customer Service Representative
Anthem Blue Cross Blue Shield
Indianapolis
01.2020 - 07.2021
- Assisted clients in understanding complex insurance policies and benefits.
- Collaborated with team members to enhance service delivery and improve customer satisfaction.
- Maintained accurate records of client interactions and transactions.
Education
Associate of Applied Science - Paralegal Studies
Ivy Tech Community College of Indiana
Indianapolis, IN05-2020
Skills
- Team-oriented
- Dependable/Punctual
- Decisive
- Strong research skills
- Experience with Microsoft Office (Word, Excel, PowerPoint, Outlook, Access)
- Strong problem-solving skills
Certification
- Lifeguard AED Certification, Red Cross
- Cybersecurity Certification, Coursera
Timeline
Bartender
Boulder creek
09.2023 - Current
Manager
Bru Burger Bar
07.2021 - 09.2023
Customer Service Representative
Anthem Blue Cross Blue Shield
01.2020 - 07.2021
Associate of Applied Science - Paralegal Studies
Ivy Tech Community College of Indiana
Similar Profiles
Sheila Ruggeri-HawkeySheila Ruggeri-Hawkey
Bartender at Boulder CreekBartender at Boulder Creek
Chris WekenborgChris Wekenborg
Office Manager/Sales Associate at Boulder Creek Lawn and LandscapeOffice Manager/Sales Associate at Boulder Creek Lawn and Landscape
Mark BernardMark Bernard
FOH Restaurant Manager at The Pearl at Boulder CreekFOH Restaurant Manager at The Pearl at Boulder Creek
Elliana ByrdElliana Byrd
Freelance Makeup Artist at Self EmployedFreelance Makeup Artist at Self Employed
Kinzie EatonKinzie Eaton
Sales Associate at TJ MaxxSales Associate at TJ Maxx