Summary
Overview
Work History
Education
Skills
Timeline
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Jackie Brown

Jackie Brown

Boggstown

Summary

Experienced and detail-oriented office manager with 10+ years optimizing operations, managing budgets, and streamlining workflows. Skilled in filing systems, logistics coordination, and compliance. Proven ability to enhance administrative efficiency, maintain organized records, and collaborate effectively with teams and external partners.

Overview

33
33
years of professional experience

Work History

Office & Clinic Coordinator/ Office Manager

Indiana Immunization Coalition
Indianapolis
04.2018 - Current
  • Streamlined office operations by managing scheduling, correspondence, meetings, and administrative workflows.
  • Maintained strict confidentiality and compliance with privacy regulations for employee and client records.
  • Oversaw inventory management, budget tracking, and cost-control measures to ensure efficiency.
  • Implemented filing systems, standardized procedures, and detailed reporting to support management decisions.
  • Planned and coordinated office events, clinic operations, and special projects for seamless execution.
  • Created and distributed promotional and educational materials, ensuring timely delivery and engagement.

League Coordinator/Shift Leader

Beech Grove Bowl
Beech Grove
06.1998 - 08.2008
  • Planned, organized, and coordinated weekly and seasonal bowling leagues, special events, and community promotions.
  • Oversaw team registration, scheduling, league records, and compliance with safety regulations.
  • Managed financials, inventory, supply orders, and food/alcohol service operations.
  • Trained staff, maintained equipment, ensured fair play, and resolved participant concerns.

Dental Receptionist

Greenwood Dental Group
Greenwood
08.1995 - 08.1998
  • Managed the front desk, ensuring a welcoming environment and efficient patient check-ins, check-outs, and inquiries.
  • Scheduled, confirmed, and optimized patient appointments, including recalls and follow-ups.
  • Maintained accurate patient records, verified insurance, processed payments, and coordinated referrals.
  • Assisted dentists during procedures and performed administrative tasks, including filing, reporting, and supply management.

Assembler/Production Technician

J.F.W.
Indianapolis
01.1993 - 08.1995
  • Assembled components and followed blueprints and instructions, ensuring accuracy and quality.
  • Operated tools, machinery, and soldering equipment to complete tasks efficiently.
  • Inspected finished products, addressing any nonconforming items.
  • Collaborated with team members, and assisted with inventory management to meet production goals.

Education

Associate of Applied Science - Business Administrative Assistant

Aristotle College of Medical & Dental Technology
Indianapolis, IN
05-1994

Skills

  • Highly organized
  • Detail-oriented
  • Problem solver
  • Team-oriented
  • Customer-focused
  • Process-driven

Timeline

Office & Clinic Coordinator/ Office Manager

Indiana Immunization Coalition
04.2018 - Current

League Coordinator/Shift Leader

Beech Grove Bowl
06.1998 - 08.2008

Dental Receptionist

Greenwood Dental Group
08.1995 - 08.1998

Assembler/Production Technician

J.F.W.
01.1993 - 08.1995

Associate of Applied Science - Business Administrative Assistant

Aristotle College of Medical & Dental Technology

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Jackie Brown