Jackie Singh Chowdhury

Innovative Computer Systems Engineer/Architect with background in developing and implementing complex IT solutions tailored to meet organizational needs. Skilled in optimizing system architectures, enhancing operational efficiency, and ensuring seamless integration of new technologies. Demonstrated ability to lead cross-functional teams in executing projects that improve system reliability and performance. Successfully delivered scalable and secure infrastructure solutions, contributing to enhanced system functionality and business growth.

• AZ-104
• AZ-900

1) Principal System Engineer - Altera Digital Health (01/06/2020 - Present)

• Spearheaded the design, implementation, and management of critical system infrastructure, ensuring high availability and optimal performance.
• Leveraged extensive PowerShell development skills to automate Azure service deployments, configurations, and management tasks, enhancing efficiency and scalability.
• Led the development and customization of monitoring solutions using Logic monitor, including the creation of custom data sources and property sources to provide granular insights into system health and performance.
• Drove proactive issue resolution through comprehensive log analysis and the implementation of robust monitoring strategies.
• Collaborated with cross-functional teams to deliver new environments, resolve complex technical challenges, and contribute to the overall stability and security of the organization's infrastructure.

2) PowerShell Developer - Azure Infrastructure Support - Infosys Ltd. (06/01/2021 - 31/05/2024)

• Experienced PowerShell Developer proficient in Azure Infrastructure Support, leveraging automation to optimize operational efficiency and streamline Azure infrastructure management.

3) SCOM Admin & Automation Engineer-Tata Consultancy Services (12/01/2019 - 12/01/2020)

• Skilled PowerShell Developer with expertise in SCOM administration, automating monitoring and management tasks to enhance system performance and ensure proactive issue resolution helping reduce manual effort by 50%.
• Proficient PowerShell Developer specializing in AD administration, developing automation scripts to streamline user management, group policy deployment, and security configurations helping reduce manual effort by 50%.
• Contributed in analyzing existing PowerShell scripts related to SCCM and helped setup monitoring for critical services related to SCCM in SCOM.

4) Infrastructure Automation Engineer -Cognizant Technology Solutions (03/01/2012 - 11/01/2019)

• Experienced Ansible Developer adept at creating efficient runbooks for infrastructure provisioning in the cloud, automating deployment processes to ensure consistent and scalable infrastructure setups reducing manual effort by 100%.
• Seasoned PowerShell Developer with expertise in Windows OS and configuration automation, leveraging scripting capabilities to streamline and automate system configurations, enhancing operational efficiency and minimizing manual effort.
• Contributed in writing integrated automation solution in YAML & PowerShell to automate configuration setup for newly provisioned virtual machines. Helped in reducing human error and minimize effort by 50%.
• Experienced in providing first-level support for infrastructure and application, effectively resolving technical issues, ensuring seamless operations, and delivering exceptional customer support.
• Experience with ITIL standards - Incident, Change and Problem management.
• Experience working with ticketing tools like Service Now.