Summary
Overview
Work History
Education
Skills
Languages
Activities
Personal Information
Timeline
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Jackson James

Jackson James

New Delhi

Summary

Results-driven Project Manager recognized for fostering collaboration among cross-functional teams. Skilled in effective communication, conflict resolution, and strategic recruitment planning, leading to enhanced workforce efficiency and alignment with business objectives.

Overview

8
8
years of professional experience

Work History

People Operations Project Manager

HCL Technologies Pvt ltd.
Noida
04.2021 - Current
  • Managed end-to-end hiring processes by coordinating delivery teams and recruitment functions to meet demands promptly.
    Served as a bridge between delivery leadership, HR, and sourcing teams to alleviate hiring bottlenecks.
    Projected talent needs based on skill gaps and business growth for enhanced workforce planning.
    Created and maintained dashboards to monitor recruitment efficiency, including demand-supply alignment.
    Optimized onboarding and documentation workflows, minimizing the time required for new hires.
    Engaged with recruiters and project managers to synchronize hiring efforts with organizational objectives.
    Evaluated hiring metrics and communicated findings to senior leadership for strategic action.
    Facilitated conflict resolution among delivery and sourcing teams during escalated hiring issues.
  • Led cross-functional teams to streamline project workflows and enhance efficiency.
  • Managed resource allocation to ensure timely project execution and completion.
  • Coordinated with stakeholders to gather requirements and align project goals.
  • Facilitated regular status meetings to track progress and address challenges.
  • Implemented process improvements to optimize operational performance and productivity.
  • Analyzed project risks and developed mitigation strategies for potential issues.
  • Resolved conflicts between stakeholders through effective communication techniques.
  • Maintained a close relationship with clients throughout the duration of each project.
  • Analyzed customer requirements, identified gaps and developed solutions to meet customer needs.

Procurement Specialist

SoftwareONE India Pvt. Ltd.
02.2018 - 04.2021
  • Expertise in end-to-end Procurement Process covering one or more of the following areas: supply planning, procurement planning, category management, procurement analytics, purchasing & expediting and P2P, Source-to-Pay.
  • Participate in client meetings for active collaboration and delivery of services. Be proactive and demonstrate.
  • Accountable for managing incoming day to day purchase requests from all different subsidiaries of SoftwareONE Globally.
  • Proficient in NAV, a Microsoft Tool.
  • Negotiating the best deal for pricing of all Software.
  • Maintain supplier relationships and resolve supplier related operational issues.
  • Ensure that suppliers adhere to contractual agreements and reports non-conformances.
  • Review and analyze all vendors and manufacturers price list, payment terms and payment method.
  • Maintain data base with prices, license agreements, item rights information and other details.
  • Maintain and update list of Global vendors/preferred partners.
  • Organizing vendor contracts and vendor card which helps in record keeping for all vendors.
  • Dispatching License delivery to the end customer, post sales queries handling.
  • Working on renewal of the Licenses 3 months prior to the end date of duration of the Licenses.
  • Ensuring the precise product according to the requirement of our customer/s. and proficient in procurement and sourcing of materials ensuring maximum cost savings & meeting anticipatory orders.
  • Excellent interpersonal skills and have the ability to negotiate with several vendors.
  • Raising purchase order.
  • Understanding Client Requirement, present them suitable IT service and Software, follow up them and maintain relationship.

Sales Executive

In Technologies Pvt ltd.
06.2017 - 02.2018
  • Works with the assigned Account Manager, Sales Managers, and/or Client Solutions to develop and deliver custom solutions that provide and deliver ROI to customers.
  • Work with the Sales Manager to strategize and execute territory management plans.
  • Develop and maintain an effective performance management system, with weekly sales activities, performance reports, and dashboards.
  • Delivered persuasive presentations to potential clients showcasing product benefits.
  • Trained junior sales staff on effective selling techniques and product knowledge.

Education

BA Prog -

University of Delhi
08-2014

XII Std -

Central Board of Secondary Education
04-2011

X Std -

Central Board of Secondary Education
04-2009

Skills

  • Flexibility & Adaptability
  • Recruitment strategy
  • Project management
  • Effective communication
  • Conflict resolution
  • Team collaboration
  • Process optimization
  • Stakeholder engagement
  • Operational efficiency
  • Vendor negotiation
  • Procurement analytics
  • Talent forecasting
  • Problem Solving
  • Effective Decision Making
  • Supply Chain Management
  • Procurement
  • Vendor management
  • Project tracking

Languages

  • Hindi
  • English

Activities

  • Participated as donor in blood donation camp
  • All-rounder cricketer, also playing as a wise caption in the current organization

Personal Information

  • Father's Name: James
  • Date of Birth: 09/17/92

Timeline

People Operations Project Manager

HCL Technologies Pvt ltd.
04.2021 - Current

Procurement Specialist

SoftwareONE India Pvt. Ltd.
02.2018 - 04.2021

Sales Executive

In Technologies Pvt ltd.
06.2017 - 02.2018

BA Prog -

University of Delhi

XII Std -

Central Board of Secondary Education

X Std -

Central Board of Secondary Education

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Jackson James