Jackson Lorch
Noblesville,IN
Overview
10
10
years of professional experience
Work History
HVAC Technician
Mister Quik Home Services
02.2023 - 09.2024
- Specialized in providing new equipment options to homeowners and walking them through financing options & installation process. Sold over $700k in 2024.
- Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions. Ran average of 6 calls per day.
- Performed comprehensive preventative maintenance on various types of HVAC equipment.
- Developed strong relationships with homeowners through exceptional customer service, leading to repeat business opportunities.
Store Specialist
Spectrum
04.2021 - 01.2023
- Sold customers on Spectrum’s full line of products including telephone, data, wireless, and video services
- Set up customers' services, specifically internet and phone service
- Met or exceeded monthly sales goals all but 2 months (both training months)
- Organized store merchandise and displays to corporate specifications promote and maintain visually appealing environment
Assistant Manger
City Barbeque
09.2014 - 10.2019
- Deposited daily sales and entered into excel to forecast future dates
- Delegated tasks to co-workers efficiently and led by example to ensure quality hospitality for all guests
- Opened/closed the restaurant to company and Local Heath Department standards
- Performed and trained all duties of new/promoted team members
- Prepared catering orders and took future catering orders
Education
Sports Business And Marketing
Northern Kentucky University
Highland Heights, KYSkills
- HVAC and Refrigeration Systems
Additional
Technical Skills: CRM Software (Salesforce, Zendesk, Sera), Google Workplace, Microsoft Office, Slack
Languages: Fluent in English
Certifications & Training: Indiana Life and Health Producer (42 States total), EPA Technician Certified
Timeline
HVAC Technician
Mister Quik Home Services
02.2023 - 09.2024
Store Specialist
Spectrum
04.2021 - 01.2023
Assistant Manger
City Barbeque
09.2014 - 10.2019
Sports Business And Marketing
Northern Kentucky University
Similar Profiles
Dustin SullivanDustin Sullivan
Customer Engagement Specialist at Mister Quik Home ServicesCustomer Engagement Specialist at Mister Quik Home Services
Ross StockwellRoss Stockwell
In-Home Sales Consultant - HVAC at Mister QuikIn-Home Sales Consultant - HVAC at Mister Quik
Jackson SiskJackson Sisk
IAQ Install Helper at Mister QuikIAQ Install Helper at Mister Quik
Kathleen KelleyKathleen Kelley
Shift Lead Manager at SIZZLING PLATTER LLCShift Lead Manager at SIZZLING PLATTER LLC
Jesse MooreJesse Moore
Parts and Service Advisor at Harley Davidson of IndianapolisParts and Service Advisor at Harley Davidson of Indianapolis