Jackson McQuillen
Indianapolis
Summary
Strategic Assistant Store Leader with expertise developing the skills to handle all sorts of situations with confidence. An astute professional ready to take on the challenges in exciting leadership role.
Experienced Assistant Store Leader with proven success in retail management. Skillset includes overseeing daily operations, coordinating staff schedules, and implementing sales strategies to drive revenue growth. Committed to providing exceptional customer service and fostering a positive shopping environment. Notable strengths include leadership, conflict resolution, and inventory management. Past roles show significant contributions to improving store efficiency and increasing overall customer satisfaction.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
Work History
Assistant Store Leader
Kroger
Indianapolis
03.2024 - Current
- Leading teams in multiple store locations to meet Kroger store standards expectations
- Providing detailed customer service experience, and feeding the human spirit within our buildings
- Building talent and preparing associates to face the next challenge
Assistant Manager
Kohl's
Indianapolis
02.2022 - 03.2024
- Managed a full store team of associates to achieve merchandising expectations
- Worked as the operations manager leading the truck team as well as overseeing online ordering
- Managing hardline merchandising
Consumables Team Lead
Walmart
Greenwood
04.2021 - 02.2022
- Managed a team of eight to ten associates in stocking products and adhering to backroom processes
- Managed product inventory and merchandising
- Trained team associates and coach them towards becoming leads in the future
- Interviewed team associates to see potential fits within the organization
E-Commerce Associate
Walmart
Greenwood
05.2018 - 04.2021
- Distributed an average of 120 customer grocery orders per day
- Configured time spaces for customers to pick up their groceries
Education
Certificate - Human Resources
Purdue University
West Lafayette, IN 08.2018 - 08.2021
Bachelor of Science - Organizational Leadership
Purdue University
West Lafayette, IN 08.2018 - 08.2021
Skills
- Team leadership
- Merchandising strategies
- Inventory management
- Training development
- Sales forecasting
- Employee onboarding
- Team development
- Recruiting and hiring
- Human resource policies
- Sales strategies
- Customer experience management
Class Projects
Company Success Factors Research, Spring 2020, Researching what makes a successful company thrive, Identified key factors in many successful retailers, Measured what could be done to improve these companies through new forms of media, Explored new opportunities for work experience
Timeline
Assistant Store Leader
Kroger
03.2024 - Current
Assistant Manager
Kohl's
02.2022 - 03.2024
Consumables Team Lead
Walmart
04.2021 - 02.2022
Certificate - Human Resources
Purdue University
08.2018 - 08.2021
Bachelor of Science - Organizational Leadership
Purdue University
08.2018 - 08.2021
E-Commerce Associate
Walmart
05.2018 - 04.2021