JACKSON S A
Bengaluru
Summary
Spearheaded recruiting operations with over 4 years of expertise in payment processing and vendor management, specializing in campus hiring and background verification.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Recruiting Operations Executive
Accenture Solutions Pvt Ltd
05.2021 - Current
- Oversaw the end-to-end processing of payments related to Campus Hiring, Background Verification (BGC), Recruitment Agencies, and Employee Referral programmes, ensuring timely and accurate disbursement.
- Managed Purchase Requisitions (PR) and Purchase Orders (PO) using Ariba and SAP systems.
- Executed timely and precise billing, processing invoices, and managing the purchasing order of invoices, while designing, implementing, and supporting accounts payable activities within the organisation by applying relevant processes, policies, and applications.
- Facilitated communication with external vendors to ensure seamless payment processing and prompt resolution of discrepancies.
- Partnered with internal stakeholders to validate data, uphold process integrity, and fulfil internal SLAs.
- Conducted comprehensive quality checks on payouts to ensure accuracy, compliance, and audit readiness.
- Maintained detailed transaction records and generated monthly reports for budgeting, forecasting, and financial audits.
- Initiated the supplier creation process in Supplier Hub, coordinating with the procurement team and external vendors to guarantee successful onboarding into the organisation.
- Supported team members through structured knowledge transfer sessions on key processes.
Senior Accounts Executive
Red Star Plastick Private Limited (Earlier Star Furniture Components)
07.2016 - 04.2021
- Directed day-to-day branch operations, ensuring effective staff coordination, excellent customer service, and accurate financial documentation for seamless workflow.
- Collaborated cross-functionally with departments to enhance the flow of goods and services, whilst maintaining clear and consistent communication across teams and leadership.
- Administered financial oversight and client relations, including meticulous invoice management, timely payment follow-ups, transaction records, and promptly addressing customer inquiries and escalations.
Technical Support Advisor
MPHASIS LIMITED
09.2014 - 06.2015
- Worked collaboratively with a team of support analysts to manage customer requests efficiently.
- Resolved complex customer issues promptly to ensure satisfaction.
- Coordinated all assigned calls and tickets throughout the support and remediation life cycle, including providing customers with accurate updates.
- Identified and prioritised appropriate actions required for resolution.
- Contributed to achieving internal and external KPIs and SLA compliance.
Education
BCA - Computer Applications
GT Institute of Advanced Studies
Bengaluru, INDIA06-2014
PUC - PCMC
St. Claret PU College
Bengaluru, INDIA03-2011
SSLC - undefined
Cordial High School
Bengaluru, INDIA03-2009
Skills
- Vendor management and purchasing
- SAP Ariba and Workday
- Microsoft Power BI
- Budgeting and invoice management
- Purchase order processing
- Analytical skills
- Attention to detail
- Effective communication
- Time management
- Customer-oriented
- Executive support
- Problem resolution
- Stakeholder management
- Human resources
Certification
Microsoft Power BI
Languages
English - First Language
Advanced (C1)
Kannada
Advanced (C1)
Tamil
Advanced (C1)
Accomplishments
Received Star of the Business award at Accenture
Timeline
Recruiting Operations Executive
Accenture Solutions Pvt Ltd
05.2021 - Current
Senior Accounts Executive
Red Star Plastick Private Limited (Earlier Star Furniture Components)
07.2016 - 04.2021
Technical Support Advisor
MPHASIS LIMITED
09.2014 - 06.2015
BCA - Computer Applications
GT Institute of Advanced Studies
PUC - PCMC
St. Claret PU College
SSLC - undefined
Cordial High School