Summary
Overview
Work History
Education
Skills
Timeline
Generic
Jackulin Hanna Stephen

Jackulin Hanna Stephen

Tirunelveli

Summary

Dynamic Stock Supervisor at Yazhini Traders with expertise in inventory management and a proven track record of reducing discrepancies through effective stock auditing. Adept at fostering customer relationships and enhancing operational efficiency, I excel in problem-solving and ensuring safety compliance, driving profitability and customer satisfaction.

Overview

25
25
years of professional experience

Work History

Stock Supervisor

Yazhini Traders
Tirunelveli
10.2021 - Current
  • Supervised stock levels to ensure timely replenishment and organization.
  • Coordinated receiving and storing of merchandise in compliance with company standards.
  • Conducted regular audits to maintain accurate inventory records and reduce discrepancies.
  • Trained staff on inventory management procedures and safety protocols.
  • Implemented efficient stock rotation practices to minimize waste and spoilage.
  • Led team meetings to discuss stock management goals and operational improvements.
  • Monitored storage areas for cleanliness, safety, and adherence to regulations.
  • Assessed stock levels and identified shortages or overages of inventory items.
  • Inspected incoming deliveries for quality assurance purposes before accepting them into the warehouse.
  • Verified received shipments against purchase orders for accuracy and completeness.
  • Resolved customer complaints regarding availability of products in a timely manner.
  • Controlled expenses and protected company assets to minimize losses and maximize store profitability.
  • Provided reports on stock performance metrics such as turns, fill rate, backorders.

Sales Associate

Bharathi Agency
Tiruneveli
10.2019 - 09.2021
  • Organized merchandise displays to enhance customer experience and accessibility.
  • Provided product information and answered customer inquiries effectively.
  • Conducted inventory checks to maintain stock levels and product availability.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Greeted customers and provided exceptional customer service.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Handled customer complaints in a professional manner.
  • Answered incoming telephone calls to provide store, products and services information.
  • Provided accurate information about products, prices and services.

Sales Assistant

Book World
Palaymkottai
01.2005 - 12.2007
  • Assisted customers in selecting books and provided recommendations based on interests.
  • Maintained organized displays and ensured books were properly shelved and labeled.
  • Processed customer transactions efficiently using point-of-sale systems.
  • Collaborated with team members to manage inventory and restock shelves regularly.
  • Developed promotional materials to highlight new arrivals and special events.
  • Resolved customer inquiries and complaints with professionalism and courtesy.
  • Monitored store cleanliness and ensured a welcoming shopping environment for patrons.
  • Participated in training sessions to improve product knowledge and sales techniques.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Greeted customers and provided assistance with product selection.
  • Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
  • Assisted customers with returns, exchanges and refunds.
  • Informed customers about current promotions and discounts.
  • Answered incoming telephone calls to provide store, products and services information.
  • Maintained cleanliness of the sales floor area at all times.
  • Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
  • Organized stockroom shelves, racks and bins according to store layout and product categories.

Salesperson

Eagle Book Center
Palayamkottai
05.2000 - 12.2004
  • Assisted customers with product selection and provided recommendations.
  • Managed inventory levels and restocked shelves as needed.
  • Maintained a clean and organized sales floor to enhance customer experience.
  • Collaborated with team members to improve store displays and promotions.
  • Handled customer inquiries and resolved issues promptly and professionally.
  • Trained new staff on store policies and operational procedures effectively.
  • Supported marketing efforts by promoting events and special offers to customers.
  • Developed key customer relationships to increase sales.
  • Resolved customer complaints promptly and efficiently.
  • Educated customers about products and services offered by the company.
  • Advised customers on the latest product features and benefits.

Education

Bachelor of Arts - History

TNOU
Correspondence (Distant Education)
06-2021

Skills

  • Inventory management
  • Stock auditing
  • Merchandising standards
  • Safety compliance
  • Quality assurance
  • Customer relationship management
  • Effective communication
  • Problem solving
  • Attention to detail
  • Time management
  • Stock control
  • Demand forecasting
  • Stock replenishment
  • Warehouse operations
  • Purchasing strategies
  • Distribution planning
  • Performance monitoring
  • Cost reduction
  • Stockroom oversight
  • Sales planning
  • Adaptability and flexibility
  • Material handling and moving

Timeline

Stock Supervisor

Yazhini Traders
10.2021 - Current

Sales Associate

Bharathi Agency
10.2019 - 09.2021

Sales Assistant

Book World
01.2005 - 12.2007

Salesperson

Eagle Book Center
05.2000 - 12.2004

Bachelor of Arts - History

TNOU

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Jackulin Hanna Stephen