Summary
Overview
Work History
Education
Skills
Personal Information
References
Languages
Timeline
Hi, I’m

Jacky Joy

Kothamangalam
Jacky Joy

Summary

A dynamic professional driven by a passion for creating impactful outcomes across diverse fields. With a Bachelor’s degree in Visual Communication (2009) and an MBA in Human Resources (2012), I initially focused on HR before shifting to Interior Design and management roles due to family commitments. Over the past two years, I have immersed myself in ceramics, managing workshops and teaching at Clayfingers Pottery in Thrissur. My varied background equips me with a rich blend of skills and experiences, allowing me to approach challenges with adaptability and expertise in both management and design.

Overview

7
years of professional experience
7
years of post-secondary education

Work History

Bluebox Architects, Panampilly Nagar, Ernakulam
Ernakulam

Design Administrator
03.2018 - 05.2019

Job overview

  • Responsible for Project Workflow Management
  • Responsible for employee engagement activities
  • Basic HR operations - Staff Management, Recruitment & Onboarding of employees & trainees
  • Overseeing general office administration (Office Management)
  • Responsible for proper Communication Flow
  • Data Management.

Growing Stars Inc, Ernakulam (Online Education Provider)
Ernakulam

Education Manager
10.2016 - 10.2017

Job overview

  • Enabling smooth, after enrollment process for the students & ensuring smooth placement in the system
  • Overseeing the tutors, study plans and aiding with scheduling students
  • Follow-ups with prospective clients who would like to enroll for the program & effectively enrolling them and making them our clients
  • General coordination of activities within the system in place
  • Interacting with the tutors and students, periodically to understand the progress and necessary requirements & identifying issues and taking actions on it
  • Analyzing and constructively helping with any requirements towards study plans prepared by the Quality Control Team
  • Overseeing the billing activity & ensuring it is correctly charged
  • Drafting & Reworking on the bills in case of pending payments, billing clarifications etc
  • Responds to any inquiries regarding Policies, Procedures and Programs
  • Prepare and manage the reports and present them before the higher authorities.

Asianet News Network Pvt Ltd, Trivandrum (Leading News Channel in Kerala)
Trivandrum

HR Coordinator
03.2012 - 04.2014

Job overview

  • Involved in the recruitment process of Professionals right from building database to finally employing the candidate
  • Have been involved in conducting recruitment activities involving Searching, Filtering, conducting aptitude test & Short listing of candidates and scheduling Personal Interviews and the Hiring Process
  • New Joinee formalities, Induction and Orientation of new employees with prevailing policies of the organization
  • Manage Offer Process, including Salary Recommendations, Offer Letter Generations and other Acceptance/ Turn downs for Internal Recruitment
  • Follow-ups with prospective candidates until they complete all rounds of the interview process
  • Coordination of Employee Welfare measures such as Medical Insurance, Medical Camps, Co-coordinating Employee Engagement activities
  • Registration and Renewal of company Mediclaim Policy
  • Attending all queries related to employee Insurances and necessary follow ups with the service provider
  • MIS reporting assistance
  • Maintenance and Updating of files and reports
  • Responds to inquiries regarding Policies, Procedures and Programs
  • Holiday list preparation
  • Responsible for drafting salary Increment/promotion letters and submitting to seniors.

Education

Clayfingers Pottery
Thrissur

Pottery (Beginner To Professional Level)
03.2022 - 03.2024

University Overview

UC Berkeley Extension (Online)

Certificate Course in Information Architecture & Content Strategy
05.2021 - 05.2021

University Overview

Status: Completed

Indian Institute of Management, Kozhikode (Online)

Professional Certificate Programme in Product Strategy
01.2021 - 05.2021

University Overview

Status: Completed

Viswajyothi School of Management Studies [MG University], Vazhakulam, Kerala

MBA (Human Resource & Marketing)
01.2010 - 04.2012

University Overview

Status: Passed in 1st Class

Madras Christian College [Autonomous] [University of Madras], Tambaram, Chennai, Tamil Nadu

B Sc Visual Communication
01.2006 - 04.2009

University Overview

Status: Passed in 1st Class

St. Thomas Public School (CBSE), Muvattupuzha, Kerala

XIITH
01.2006 - 04.2006

University Overview

Status: Passed in 1st Class

St. Thomas Public School (CBSE), Muvattupuzha, Kerala

XTH
01.2004 - 04.2004

University Overview

Status: Passed in Distinction

Skills

Strong Communication skills, Interpersonal skills & Team management skills

Diplomatic, Objective, Negotiation Skills

Creative inclination with management skills and interests

Willing to learn, adapt to new and changing environments and go the extra mile

Personal Information

Personal Information
  • Date of Birth: 04/19/88
  • Gender: Female
  • Nationality: Indian
  • Marital Status: Unmarried

References

References
If needed, I shall provide personal and professional references, on request.

Languages

Malayalam
English
Hindi
Tamil

Timeline

Clayfingers Pottery
Pottery (Beginner To Professional Level)
03.2022 - 03.2024
UC Berkeley Extension (Online)
Certificate Course in Information Architecture & Content Strategy
05.2021 - 05.2021
Indian Institute of Management, Kozhikode (Online)
Professional Certificate Programme in Product Strategy
01.2021 - 05.2021
Design Administrator
Bluebox Architects, Panampilly Nagar, Ernakulam
03.2018 - 05.2019
Education Manager
Growing Stars Inc, Ernakulam (Online Education Provider)
10.2016 - 10.2017
HR Coordinator
Asianet News Network Pvt Ltd, Trivandrum (Leading News Channel in Kerala)
03.2012 - 04.2014
Viswajyothi School of Management Studies [MG University], Vazhakulam, Kerala
MBA (Human Resource & Marketing)
01.2010 - 04.2012
Madras Christian College [Autonomous] [University of Madras], Tambaram, Chennai, Tamil Nadu
B Sc Visual Communication
01.2006 - 04.2009
St. Thomas Public School (CBSE), Muvattupuzha, Kerala
XIITH
01.2006 - 04.2006
St. Thomas Public School (CBSE), Muvattupuzha, Kerala
XTH
01.2004 - 04.2004
Jacky Joy