JACLYN HICKAM
TERRE HAUTE
Summary
Dynamic EKG Technician with extensive experience at Union Hospital, excelling in stress testing and patient communication. Proven track record of enhancing workflow efficiency and improving diagnostic accuracy through meticulous cardiac monitoring. Strong team collaborator with exceptional organizational skills, dedicated to delivering high-quality patient care and education.
Overview
15
15
years of professional experience
Work History
Lead EKG Technician
Union Hospital
10.2010 - Current
- Conducted EKG tests following established protocols to ensure patient safety and data accuracy.
- Monitored and interpreted cardiac rhythms to assist in diagnosing patient conditions.
- Collaborated with healthcare teams to provide timely information for patient treatment plans.
- Educated patients on EKG procedures, enhancing their understanding and comfort during tests.
- Scheduling and performing Tilt Table Testing and Stress Echo testing.
- Trained new staff on operational procedures and best practices for EKG testing techniques.
- Implemented process improvements to enhance workflow efficiency within the cardiology department.
- Improved diagnostic accuracy through meticulous performance of stress tests, Holter monitors, and other cardiac monitoring techniques.
- Increased efficiency in daily operations by organizing supplies inventory and restocking as needed.
- Scheduled patients for testing and conducted follow up calls to confirm and answer questions.
- Enhanced record-keeping accuracy by developing streamlined documentation process for EKG results, improving data retrieval for follow-up care.
Education
High School Diploma -
West Vigo High School
West Terre Haute Skills
- Patient communication
- HIPAA compliance
- Lead placement
- Stress testing
- Basic life support
- Electrocardiogram interpretation
- Holter monitoring
- Patient preparation
- Vital signs measurement
- EKG technician
- CPR/AED
- ECG instructor (12-lead ECG)
- Patient relations
- Attention to detail
- Multitasking Abilities
- Problem-solving abilities
- Team collaboration
- Organizational skills
- CPR certification
- Medical documentation
- Patient scheduling
Timeline
Lead EKG Technician
Union Hospital
10.2010 - Current
High School Diploma -
West Vigo High School