Jaclynn Mayfield
Monterey
Summary
Dynamic manager with proven expertise in customer service, team leadership, and safety compliance. Committed to enhancing operational efficiency through effective staff training and development.
Results-driven professional with extensive experience in supervising daily operations and ensuring safety compliance. Skilled in staff management and decision-making, successfully resolving customer complaints and driving team performance to exceed operational goals.
Overview
11
11
years of professional experience
Work History
Manager
Taco Bell
Knox, IN
03.2024 - Current
- Supervised daily operations, ensuring compliance with health and safety standards.
- Trained and mentored team members on customer service best practices.
- Implemented inventory management practices to reduce waste and improve cost efficiency.
- Enhanced customer experience by resolving complaints promptly and effectively.
- Oversaw quality control processes, ensuring consistency in food preparation and service delivery.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Cross-trained existing employees to maximize team agility and performance.
Builder's Laborer
Cabinet Factories
Culver, IN
03.2023 - 03.2024
- Operated hand and power tools to assist in construction projects.
- Maintained a clean and organized work environment to enhance safety and efficiency.
- Followed safety protocols, reducing workplace accidents and improving overall site safety.
CNA
Hickory Creek Nursing Home
Winamac, IN
05.2015 - 03.2023
- Provided compassionate care to residents, ensuring comfort and dignity during daily activities.
- Assisted nursing staff with patient assessments and monitoring vital signs consistently.
- Maintained accurate documentation of patient care and treatment plans in electronic health records.
- Trained new staff on best practices for resident care and safety protocols effectively.
- Implemented infection control measures, enhancing overall safety standards within the facility.
- Advocated for residents' needs, fostering a supportive environment that promoted well-being.
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
Education
High School Diploma -
Winamac High School
Winamac, INSkills
- Customer service
- Team leadership
- Time management
- Decision-making
- Staff training and development
- Staff management
- Documentation and reporting
- Cross-functional teamwork
- Safety procedures
Timeline
Manager
Taco Bell
03.2024 - Current
Builder's Laborer
Cabinet Factories
03.2023 - 03.2024
CNA
Hickory Creek Nursing Home
05.2015 - 03.2023
High School Diploma -
Winamac High School