Coaching a team of associates to deliver the best possible customer experience in the store.
Assisting with down stocking and area recovery as well as providing input into merchandising decisions.
Monitoring use of store power equipment and coaching safe behaviors and lifting techniques.
Sales Specialist
Lowe's Home Improvement
04.2024 - 08.2024
Using install management software to ensure third party installation projects are completed quickly.
Using computer assisted design software to build and design custom doors and windows for clients.
Using the internal inventory management software to keep on inventory quantities accurate.
Customer Service Associate - LBM Department Mentor
Lowe's Home Improvement
07.2023 - 04.2024
Participate in SMART customer service
Operate power equipment in a Lowe's safe manner
Practice phone etiquette when answering calls on behalf of the department
Education
Bachelor of Science - Accounting
Ball State University
Muncie, IN
05.2022
Skills
Reach truck (3 years)
Forklift (3 years)
Order picker (3 years)
Accomplishments
Eagle Scout
I completed 17 Eagle required merit badges as well as 43 other merit badges. I carried out an eagle scout project where I lead a team of 17 scouts and 9 parents. During the aforementioned project: we applied epoxy to the floor of four rooms; repainted the bathroom walls; and constructed storage shelves for my scout troop's charter sponsor Saint Andrews Presbyterian Church in Indianapolis, Indiana.
Timeline
Department Supervisor
Lowe's Home Improvement
08.2024 - Current
Sales Specialist
Lowe's Home Improvement
04.2024 - 08.2024
Customer Service Associate - LBM Department Mentor