Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Jacob Burrows

Indianapolis

Summary

Adept Automotive Master Technician with a proven track record at Hare Honda, enhancing vehicle performance and customer satisfaction. Excelled in diagnostics, engine repair, and mentoring junior technicians, boosting shop productivity significantly. Demonstrates exceptional problem-solving abilities and a commitment to professional growth.

Overview

12
12
years of professional experience

Work History

Automotive Master Technician

Hare Honda
08.2019 - Current
  • Improved vehicle performance by conducting comprehensive diagnostics and identifying root causes of issues.
  • Supported business growth through building strong relationships with customers, addressing their concerns promptly and professionally.
  • Boosted overall shop productivity by mentoring junior technicians, sharing knowledge, tips, and tricks to improve their skillsets quickly.
  • Collaborated effectively with service advisors to accurately document repair needs and provide detailed estimates for client approval.

Automotive Technician

Wrenches Automotive
01.2014 - 08.2019
  • Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.

Automotive Mechanic

Terrry Lee Honda
12.2012 - 11.2014
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Test drove vehicles to determine problems and test repairs.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Inspected and tested equipment to locate worn and damaged parts.

Education

Certificate Of Technical Studies - Automotive Engineering

Ivy Tech Community College of Indiana
Indianapolis, IN
05.2014

Skills

  • Brake systems
  • Tire services
  • Engine repair
  • Drivetrain repair
  • Hybrid and electrical vehicle repair
  • Electrical repair
  • Diagnostic

Accomplishments

Honda master technician

Timeline

Automotive Master Technician

Hare Honda
08.2019 - Current

Automotive Technician

Wrenches Automotive
01.2014 - 08.2019

Automotive Mechanic

Terrry Lee Honda
12.2012 - 11.2014

Certificate Of Technical Studies - Automotive Engineering

Ivy Tech Community College of Indiana
Jacob Burrows