Jacob Burrows
Indianapolis
Summary
Adept Automotive Master Technician with a proven track record at Hare Honda, enhancing vehicle performance and customer satisfaction. Excelled in diagnostics, engine repair, and mentoring junior technicians, boosting shop productivity significantly. Demonstrates exceptional problem-solving abilities and a commitment to professional growth.
Overview
12
12
years of professional experience
Work History
Automotive Master Technician
Hare Honda
08.2019 - Current
- Improved vehicle performance by conducting comprehensive diagnostics and identifying root causes of issues.
- Supported business growth through building strong relationships with customers, addressing their concerns promptly and professionally.
- Boosted overall shop productivity by mentoring junior technicians, sharing knowledge, tips, and tricks to improve their skillsets quickly.
- Collaborated effectively with service advisors to accurately document repair needs and provide detailed estimates for client approval.
Automotive Technician
Wrenches Automotive
01.2014 - 08.2019
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Automotive Mechanic
Terrry Lee Honda
12.2012 - 11.2014
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Test drove vehicles to determine problems and test repairs.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Inspected and tested equipment to locate worn and damaged parts.
Education
Certificate Of Technical Studies - Automotive Engineering
Ivy Tech Community College of Indiana
Indianapolis, IN05.2014
Skills
- Brake systems
- Tire services
- Engine repair
- Drivetrain repair
- Hybrid and electrical vehicle repair
- Electrical repair
- Diagnostic
Accomplishments
Honda master technician
Timeline
Automotive Master Technician
Hare Honda
08.2019 - Current
Automotive Technician
Wrenches Automotive
01.2014 - 08.2019
Automotive Mechanic
Terrry Lee Honda
12.2012 - 11.2014
Certificate Of Technical Studies - Automotive Engineering
Ivy Tech Community College of Indiana
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