Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jacob Casey

Trafalgar

Summary

Hands-on Meter Reader with 3 years of experience. Willing to walk long distances in all types of weather while accurately assessing meter data. Offering high level of energy and remain calm in changing weather and environmental conditions. Adaptable individual with skill following instructions and tactfully resolving issues for unhappy customers. Experienced Meter Reader with background addressing and repairing damaged equipment and participating in safety meetings. Familiar with SCADA systems and public utilities. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience

Work History

Utility Technician

Town Of Trafalgar
03.2024 - Current
  • Maintained a safe working environment for staff members through adherence to workplace safety protocols during all tasks related to utilities management.
  • Monitored system operations to improve effectiveness, efficiency and regulatory compliance.
  • Ensured compliance with industry regulations, maintaining accurate records of all maintenance and repair activities.
  • Promoted a culture of continuous improvement within the utilities department by sharing best practices, learning from past mistakes, and implementing new technologies to enhance overall performance.
  • Installed, inspected and repaired pumps and piping systems.
  • Monitored raw water supply to detect chemical and biological contaminants.
  • Provided excellent customer service by addressing concerns from clients regarding their utility services promptly and professionally.
  • Used hands or valve operating machines to open and close main valves to perform water main extensions or repairs.
  • Fulfilled work orders to cut on and cut off service.
  • Answered public questions, concerns and complaints and documented resolution of problems.
  • Improved system reliability with proactive maintenance on utility equipment.
  • Read Water Meters Every Month
  • Monthly Disconnects

Water Technician

Brown County Water
09.2022 - 03.2024
  • Maintained accurate records of all work performed, ensuring proper documentation for audits or inspections when necessary.
  • Optimized system performance by monitoring and adjusting chemical levels in the water supply.
  • Continuously updated professional knowledge via industry trainings, workshops, conferences, or certifications relevant to the field of water technology services.
  • Collaborated with colleagues to maintain a safe working environment while performing various tasks in the field or plant operations.
  • Increased efficiency of water treatment processes through continuous assessment and improvement initiatives.
  • Enhanced customer satisfaction by promptly addressing concerns about water quality or service interruptions.
  • Protected public health by swiftly responding to emergency situations affecting the community''s water supply.
  • Improved water quality by conducting routine testing and analysis of samples.
  • Monitored water quality and adjusted chemical dosages to meet regulatory standards.
  • Monitored SCADA system for problems and adjusted controls to maintain efficiency.
  • Completed laboratory testing to measure pH levels and other water quality parameters.
  • Read Water Meters every month
  • Monthly Disconnects

Forklift Operator

Umbarger Show Feed
06.2021 - 09.2022
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
  • Collaborated with team members to complete tasks quickly and increase overall productivity.
  • Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.
  • Minimized product damage through careful maneuvering and transporting of fragile items.
  • Supported warehouse staff in meeting tight deadlines by prioritizing tasks based on shipment schedules.

Window Cleaner

S&K Building Services
11.2020 - 06.2021
  • Enhanced company reputation through meticulous attention to detail and excellent customer service.
  • Cleaned interior and exterior of commercial and residential windows using industry-standard techniques, chemicals and equipment.
  • Ensured timely project completion by working efficiently under various weather conditions without sacrificing quality or safety standards.
  • Increased efficiency with proper use of squeegees, ladders, scaffolding, and other specialized equipment.
  • Exhibited professionalism when interacting with clients, promptly addressing concerns and answering questions about the cleaning process.
  • Adapted quickly to changing client needs or preferences during job assignments for maximum satisfaction rates among customers served.
  • Improved client satisfaction by consistently delivering streak-free window cleaning services.
  • Applied water and detergent to glass with non-scratch applicator and removed with rubber squeegee blade to reduce smears.

Cart Attendant

Walmart
03.2019 - 11.2019
  • Cleared parking lot of litter and foreign debris.
  • Collected and returned all hand baskets and shopping carts to proper place for new customer use.
  • Showcased strong work ethic by completing assigned tasks efficiently and reliably, even during inclement weather conditions.
  • Periodically disinfected carts preventing spread of disease.

Pizza Maker

Chicago's Pizza
12.2015 - 03.2019
  • Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
  • Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
  • Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
  • Prepared raw materials for cooking by cutting vegetables and preparing dough.
  • Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
  • Developed strong time management skills by juggling multiple orders during peak hours without compromising quality.
  • Monitored and maintained clean working areas and cooking surfaces.
  • Used pizza cutter to slice pizzas according to size and customer specifications.
  • Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
  • Wiped down counters and food prep stations using bleach and clean cloths.
  • Utilized excellent communication skills when interacting with customers, addressing their needs, and resolving any issues promptly.
  • Collaborated with team members to streamline kitchen operations and maintain timely order fulfillment.

Education

High School Diploma -

Center Grove High School
Greenwood, IN
06.2019

Skills

  • Water treatment
  • Power Tools Proficiency
  • Site assessment
  • Lockout and tagout procedures
  • Hand Tools Expertise
  • Customer Service
  • Equipment Maintenance
  • Teamwork and Collaboration
  • Problem-Solving
  • Multitasking
  • Reliability
  • Active Listening

Timeline

Utility Technician

Town Of Trafalgar
03.2024 - Current

Water Technician

Brown County Water
09.2022 - 03.2024

Forklift Operator

Umbarger Show Feed
06.2021 - 09.2022

Window Cleaner

S&K Building Services
11.2020 - 06.2021

Cart Attendant

Walmart
03.2019 - 11.2019

Pizza Maker

Chicago's Pizza
12.2015 - 03.2019

High School Diploma -

Center Grove High School

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Jacob Casey