Jacob Henry
Brownsburg
Summary
A dynamic Gaming Floor Rep at Press Play Gaming Lounge, I excelled in fostering brand loyalty and enhancing customer engagement through vigilant loss prevention and exceptional service. My blend of active listening and goal-oriented mindset significantly contributed to a welcoming environment, driving repeat business and promoting store events effectively.
Overview
2
2
years of professional experience
Work History
Gaming Floor Rep
Press Play Gaming Lounge
02.2023 - Current
- Contributed to loss prevention efforts by vigilantly monitoring the sales floor for signs of theft or suspicious behavior.
- Assisted in the training and onboarding of new floor representatives, sharing expertise and best practices for success in the role.
- Developed strong relationships with repeat customers, fostering brand loyalty through personalized attention and outstanding service.
- Promoted store events such as promotional sales or limited-time offers, driving increased foot traffic and revenue.
- In Charge of Janitorial and facility cleanliness, ensuring a healthy environment for customers.
Education
High School Diploma -
Brownsburg High School
Brownsburg, IN06-2024
Skills
- Customer engagement
- Goal-oriented mindset
- Loss prevention awareness
- Store cleaning
- Brand awareness
- Product promotion
- Teamwork and collaboration
- Friendly and helpful
- Honest and dependable
- Reliable and responsible
Timeline
Gaming Floor Rep
Press Play Gaming Lounge
02.2023 - Current
High School Diploma -
Brownsburg High School
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