Summary
Overview
Work History
Education
Skills
Timeline
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Jacob Henry

Brownsburg

Summary

A dynamic Gaming Floor Rep at Press Play Gaming Lounge, I excelled in fostering brand loyalty and enhancing customer engagement through vigilant loss prevention and exceptional service. My blend of active listening and goal-oriented mindset significantly contributed to a welcoming environment, driving repeat business and promoting store events effectively.

Overview

2
2
years of professional experience

Work History

Gaming Floor Rep

Press Play Gaming Lounge
02.2023 - Current
  • Contributed to loss prevention efforts by vigilantly monitoring the sales floor for signs of theft or suspicious behavior.
  • Assisted in the training and onboarding of new floor representatives, sharing expertise and best practices for success in the role.
  • Developed strong relationships with repeat customers, fostering brand loyalty through personalized attention and outstanding service.
  • Promoted store events such as promotional sales or limited-time offers, driving increased foot traffic and revenue.
  • In Charge of Janitorial and facility cleanliness, ensuring a healthy environment for customers.

Education

High School Diploma -

Brownsburg High School
Brownsburg, IN
06-2024

Skills

  • Customer engagement
  • Goal-oriented mindset
  • Loss prevention awareness
  • Store cleaning
  • Brand awareness
  • Product promotion
  • Teamwork and collaboration
  • Friendly and helpful
  • Honest and dependable
  • Reliable and responsible

Timeline

Gaming Floor Rep

Press Play Gaming Lounge
02.2023 - Current

High School Diploma -

Brownsburg High School

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Jacob Henry