Jacob Hernandez
Indianapolis
Summary
I have worked in Multiple different Jobs, I have gained many skills from these jobs, skills that I use to this very day. I had a detailing business in the Summer of 2025, I was really consistent with it for extra side money. I was able to use the skills of my customer service, fast work ethic, and willing to do whatever it takes to make the customer satisfied with the service and made it work, I was able to build a small, local cliental until I got a more serious job.
Overview
2
2
years of professional experience
Work History
Cashier
Mambo's Cheesesteak Grill
Indianapolis, IN
12.2025 - Current
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with menu selections, enhancing overall dining experience.
- Maintained cleanliness and organization of cashier station to ensure smooth operations.
- Handled cash, credit, and gift card transactions while adhering to company policies.
- Resolved customer concerns promptly, fostering positive relationships and repeat business.
Food Runner
Lincoln Square Pancake House
Indianapolis, IN
10.2025 - 12.2025
- Delivered food and beverages promptly to tables, ensuring exceptional customer service.
- Collaborated with kitchen staff to ensure accurate and timely order fulfillment.
- Maintained cleanliness and organization of dining area, enhancing guest experience.
- Assisted in restocking supplies to support efficient restaurant operations.
- Adapted quickly to changing priorities during peak service hours, maintaining efficiency.
Parts Specialist
O'Reilly Auto Parts
Indianapolis, IN
06.2024 - 03.2025
- Assisted customers in identifying and locating automotive parts, enhancing service efficiency.
- Processed customer orders accurately through point-of-sale systems, ensuring timely fulfillment.
- Maintained inventory accuracy by conducting regular stock audits and restocking shelves as needed.
- Collaborated with team members to improve workflow and streamline operational processes.
- Educated customers about product features and benefits, fostering informed purchasing decisions.
- Stocked storage areas with merchandise from new trucks, following bins system accurately to minimize inventory errors.
- Maintained a clean and organized work environment, allowing for easy access to frequently used items and efficient completion of tasks.
Crew Member
Gordon's Milkshake Bar
Indianapolis, IN
12.2023 - 06.2024
- Prepared and served a variety of milkshake flavors, ensuring consistency in quality and presentation.
- Maintained cleanliness and organization of workstations, adhering to health and safety standards.
- Assisted customers with menu selections, providing exceptional service to enhance their experience.
- Operated point-of-sale system, accurately processing transactions and managing cash flow.
- Collaborated with team members to streamline operations during peak hours, improving efficiency.
Education
High School Diploma -
Purdue Polytechnic High School
Indianapolis05-2026
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Car Cleaning
- Fast Learner
Languages
Spanish
Native or Bilingual
Timeline
Cashier
Mambo's Cheesesteak Grill
12.2025 - Current
Food Runner
Lincoln Square Pancake House
10.2025 - 12.2025
Parts Specialist
O'Reilly Auto Parts
06.2024 - 03.2025
Crew Member
Gordon's Milkshake Bar
12.2023 - 06.2024
High School Diploma -
Purdue Polytechnic High School