Jacob Sierra
Indianapolis
Summary
Production specialist with strong background in overseeing construction processes and ensuring operational efficiency. Proven ability to lead teams, optimize workflows, and drive productivity in fast-paced environments. Known for strategic problem-solving, adaptability, and fostering collaborative work environments. Skilled in lean manufacturing, quality control, and resource management.
Overview
7
7
years of professional experience
Work History
Production/Project Manager
Chimney Solutions
05.2023 - Current
- Leads a team of 20-30 in house salesmen install technicians as well as sub contractors to achieve over $3,000,000 in revenue annually.
- Efficient use of CRM to keep the team and customers up to date on delays, materials, and customer service.
- Manages all customer communication and outreach strategy.
- Manages financial reporting for company, using Google Analytics and Excel.
- Manages hiring and payment of all subcontractors.
- Works with customers and team members to ensure all estimates won are converted to jobs and placed on the pick list or scheduled in a timely manner; keeping the customer and team informed throughout.
- Orders all job materials and monitors inventory using Excel to order new materials, tools, and supplies as needed.
- Scheduling all material delivery or pickup with customers and sub contractors as well as the in house team.
- Schedules all jobs. Monitors the weather and calendar to ensure jobs are scheduled in an efficient manner. Communicate timeline to customers with weekly reminders of appointment times.
- Manages issue resolution for company. Communicates with customer and team to resolve issue.
Lead Technician
Chimney Solutions
10.2021 - 05.2023
- Leads a team of 15 install technicians. Overseeing all jobs on site.
- Communicates with team and customers to ensure a successful outcome.
- Selling and installing gas, electric, and wood burning fireplace units.
- Repairs to masonry, siding, and fiber cement.
- Framing
Second Year Electrical Apprentice
Reformation Electric
06.2020 - 10.2021
- Leading custom home rough wires and finishes before 1 year in the trade with minimal prior experience.
- Reading electrical prints and wiring layouts of commercial and residential new builds, add-ons, or remodels.
- Collecting any needed material during a job to ensure all needs are met by the on-site crew.
- Rough wiring and finishing of commercial warehouses and factories.
- Communicates with team and customers to ensure a successful outcome.
Insurance Sales Agent
State Farm
12.2019 - 06.2020
- Developed comprehensive insurance policies tailored to client needs.
- Conducted thorough risk assessments to identify coverage gaps.
- Educated clients on policy options, benefits, and claims processes.
- Utilized CRM software to manage client information and track sales performance.
- Educated clients on insurance products, enabling them to make informed decisions regarding their coverage needs.
Install Technician
Chimney Solutions
07.2018 - 12.2019
- Selling and installing gas, electric, and wood burning fireplace units. Repairs to masonry, siding, and fiber cement.
- Communicates with team and customers to ensure a successful outcome.
Education
High School Diploma -
Northrop High School
Fort Wayne, IN06-2017
Skills
- Project management
- Financial reporting
- Team leadership
- Strategic planning
- Negotiations
- Communication
- Client relationships
- Business development
- Sales
Timeline
Production/Project Manager
Chimney Solutions
05.2023 - Current
Lead Technician
Chimney Solutions
10.2021 - 05.2023
Second Year Electrical Apprentice
Reformation Electric
06.2020 - 10.2021
Insurance Sales Agent
State Farm
12.2019 - 06.2020
Install Technician
Chimney Solutions
07.2018 - 12.2019
High School Diploma -
Northrop High School
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