Summary
Overview
Work History
Education
Skills
Timeline
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Jacob Taylor

Marion

Summary

Experienced in patient access management with a strong focus on enhancing patient satisfaction and optimizing operational efficiency. Leverages exceptional leadership and organizational skills to manage teams and streamline processes, ensuring seamless operations. Proven track record of improving patient experiences through effective communication and innovative problem-solving strategies. Committed to fostering a positive healthcare environment by implementing best practices and continuously seeking opportunities for improvement.

Overview

29
29
years of professional experience

Work History

Patient Access Manager

Marion Health
07.2015 - Current
  • Train new employees. Maintain a high level of accuracy with each employee to ensure all accounts are registered correctly. Recruit new candidates for employment. Maintain company standards on data collection at time of registration.

Manager

The Cellular Connection
01.2003 - 01.2015
  • Regional Manager: Manage profit and loss statements, open new stores, handle day to day operations, hiring and firing, training new employees, coaching to performance standards, inventory control, opening and closing, sales, and customer service. Took a failing store and turned it around to a top producing one.
  • Store Manager: Handle day to day operations, hiring and firing, training new employees, coaching to performance standards, inventory control, opening and closing, sales, and customer service.
  • Assistant Manager: Handled customer service, floor sales, inventory, and opening and closing the store.
  • Market Assistant: Assistant to regional manager, covered vacations, and inventory control.

Co-manager

Marsh Supermarket
01.1999 - 01.2003
  • Open and close office. Interview prospective employees and hire, when appropriate. Schedule all employees work shifts. Cover for manager during his regional meetings, vacations, and days off. Store Safety Specialist.

Corporate Trainer

Marsh Supermarket
03.2000 - 04.2000
  • Traveled to various stores around Indiana and Ohio training Marsh employees on new software (S2 System Rollout.)

Assistant Manager

Mancino's
01.1997 - 01.1999
  • Opened and closed the register. Filled out scheduling forms. Closed the books. Interviewed and hired for open positions. Made daily bank deposits.

Education

High school or equivalent - Accounting, and Microsoft Office

Indiana Business College
Marion, IN
01.1998

Marketing, Economics, Accounting, and Calculus

Ball State University
Muncie, IN
01.1997

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Marion High School
Marion, IN
01.1996

Skills

  • Office management
  • Service excellence
  • Billing accuracy assurance
  • Proven sales management expertise
  • Research and analysis
  • Customer support specialist
  • Extensive experience with Microsoft Office
  • Accurate insurance coverage assessment
  • Email management
  • Medical documentation oversight
  • Extensive sales background
  • Healthcare facility management
  • Excel proficiency
  • Health insurance management
  • Efficient medical appointment organization
  • Proficient in EMR software
  • Operational leadership
  • Experienced with Word

Timeline

Patient Access Manager

Marion Health
07.2015 - Current

Manager

The Cellular Connection
01.2003 - 01.2015

Corporate Trainer

Marsh Supermarket
03.2000 - 04.2000

Co-manager

Marsh Supermarket
01.1999 - 01.2003

Assistant Manager

Mancino's
01.1997 - 01.1999

Marketing, Economics, Accounting, and Calculus

Ball State University

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Marion High School

High school or equivalent - Accounting, and Microsoft Office

Indiana Business College

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Jacob Taylor