Dynamic professional with expertise in customer service and team leadership. Proven ability to optimize workflows and enhance inventory management, driving operational efficiency and customer satisfaction.
Work History
Receiver
7 Months
Knitwell Group | 01.2026 - Current
Received and inspected incoming shipments for quality assurance.
Utilized scanning equipment to track inventory movement and maintain accurate records.
Organized inventory in designated storage areas to optimize space and accessibility.
Collaborated with team members to streamline receiving processes and reduce delays.
Owner
5 Years 5 Months
J&k Lawn Care | 03.2021 - Current
Developed customer relationships to drive repeat business and referrals.
Trained and supervised staff to enhance service delivery and team performance.
Implemented scheduling systems to optimize workflow and resource allocation.
Managed daily operations to ensure efficient lawn care services.
Conducted regular equipment maintenance to ensure operational efficiency and safety standards.
Part Owner
14 Years 11 Months
Wyndham Brothers Conession | 09.2011 - Current
Oversaw daily business operations, optimizing workflows for efficiency and productivity.
Managed financial operations, ensuring accuracy in budgeting and expense tracking.
Implemented staff training programs, fostering skill development and team collaboration.
Developed strategic marketing initiatives to enhance brand visibility and customer engagement.
Saw Filer
1 Year 8 Months
Pike Lumber Company | 03.2024 - 11.2025
Adjusted equipment settings to optimize cutting precision and enhance product quality.
Inspected blades for wear and damage, implementing timely repairs to minimize downtime.
Operated and maintained saw filers to ensure efficient cutting operations.
Trained junior staff on safe operating procedures and maintenance practices for saw filers.
Team Leader
1 Year 1 Month
Walmart | 06.2023 - 07.2024
Led team in achieving operational goals through effective scheduling and task delegation.
Coordinated daily activities to optimize workflow and improve store efficiency.
Implemented inventory management procedures to enhance stock accuracy and reduce shrinkage.
Trained new associates on store policies, product knowledge, and customer service best practices.
Monitored team performance, providing constructive feedback to foster professional development.
Resolved customer inquiries promptly, ensuring high levels of satisfaction and retention.
Collaborated with management on merchandising strategies to drive sales growth.
Education
No Degree - Everything
Northview High School | Brazil
Skills
Shipping and receiving
Quality assurance
Product inspection
Record preparation
Inventory restocking
Stock control
Leadership
Customer service
Team player attitude
Accomplishments
Always show up early to work and work overtime when asked.