Jacob A. Vasquez
Lafayette
Summary
Assistant Manager with 9 years of expertise in food service and team leadership. Adept at onboarding new employees and maintaining high standards of customer service. Proven conflict resolution skills contribute to a harmonious team environment. Dedicated to improving customer satisfaction and streamlining operations.
Overview
9
9
years of professional experience
Work History
Central Scheduler
Franciscan Health Alliance
Lafayette
12.2023 - 08.2024
- Coordinated patient appointments among various departments to enhance scheduling efficiency.
- Collaborated with medical teams to facilitate prompt patient care and service delivery.
- Answered phone calls professionally while delivering exceptional customer service.
Food Service Manager
Indiana University
Bloomington
12.2021 - 12.2022
- Fostered a positive working environment, encouraging teamwork and employee engagement.
- Led team meetings to address challenges and improve service quality consistently.
- Hired, trained, motivated and evaluated team members in order to maximize productivity levels.
Assistant Manager
Heartland Beef Inc.
Bloomington
08.2016 - 09.2021
- Streamlined inventory management and supply ordering to enhance workflow efficiency.
- Created employee schedules while conducting interviews and hiring new staff.
- Oversaw daily food operations, ensuring adherence to health standards.
Cook Helper
Indiana University
Bloomington
10.2016 - 01.2018
- Maintained adequate preparation for daily operations.
- Supervised production line with six to twelve employees, ensuring efficient workflow.
- Ensured product quality met company standards through rigorous inspections.
Packer Inspector
Drug Plastics and Glass Co.
Oxford
06.2015 - 08.2016
- Monitored machines to ensure proper functionality during production.
- Verified final product measurements and ensured correct packaging procedures.
- Sorted and accounted for boxes in warehouse, directing them to appropriate shipment areas.
Education
High School - Lafayette, IN
Jefferson High School
Lafayette, IN05.2015
Skills
- Customer service and satisfaction
- Cost reduction strategies
- Operations management
- Team development
- Scheduling expertise
- Organizational skills
Timeline
Central Scheduler
Franciscan Health Alliance
12.2023 - 08.2024
Food Service Manager
Indiana University
12.2021 - 12.2022
Cook Helper
Indiana University
10.2016 - 01.2018
Assistant Manager
Heartland Beef Inc.
08.2016 - 09.2021
Packer Inspector
Drug Plastics and Glass Co.
06.2015 - 08.2016
High School - Lafayette, IN
Jefferson High School