Jacqueline Adams
Alexandria
Summary
Compassionate Medical Assistant with expertise in patient care and administrative support. Proficient in recording vital signs, preparing patients for examinations, and maintaining accurate medical records. Proven track record of enhancing patient satisfaction through effective communication and empathy. Experienced in streamlining clinical processes to improve patient flow and care delivery.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Community Health Network
Anderson
09.2013 - Current
- Administered rapid tests for COVID and strep to help clinical staff assess conditions.
- Responded to patient callbacks and phone-in prescription refill requests.
- Documented notes during patient visits.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Measured vital signs and took medical histories to prepare patients for examination.
- Managed inventory of medical supplies ensuring adequate stock levels were maintained at all times.
- Incorporated outside records into charts and EHR.
- Scheduled appointments for patients via phone and in person.
- Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols.
- Maintained accurate records of patient visits including diagnosis information, treatment notes, prescriptions.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Assisted in minor surgical procedures such as suturing lacerations or removing stitches under the direction of a physician.
- Assessed, documented, and monitored vital signs for patients within outpatient setting.
- Administered injections under the direction of a physician or nurse practitioner.
- Monitored lab results for accuracy and alerted physicians immediately if any abnormalities were detected.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Completed basic physical assessments of clinic patients to provide optimal care.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Cleaned and maintained medical equipment following procedures and standards.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Prepared specimens for laboratory testing and performed routine laboratory tests.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Educated patients on preventive care topics such as diet and exercise habits or medication compliance.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Prepared treatment rooms for patient examinations.
- Performed preliminary physical tests to accurately record results in patient history summary.
- Maintained patient confidentiality in accordance with HIPAA regulations.
- Explained treatment procedures and physicians' instructions.
- Educated patients about medications, procedures and physician's instructions.
Medical Assistant
Marion General Hospital
Marion
05.2007 - 09.2013
- Organized patient charts before each day's clinic sessions began.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Changed dressings on wounds to prevent infection and check for healing.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Conducted routine laboratory tests and sample analyses to monitor diseases.
- Processed orders for medical supplies and lab equipment.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Organized charts, documents and supplies to maintain team productivity.
- Collected samples from patients for laboratory testing purposes.
- Incorporated outside records into charts and EHR.
- Measured vital signs and took medical histories to prepare patients for examination.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Administered medications under physician's supervision.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Documented notes during patient visits.
- Administered injections, medications and treatments as directed by the physician.
- Prepared treatment rooms for patient examinations.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Cleaned and maintained medical equipment following procedures and standards.
- Provided assistance to medical staff in performing minor surgical procedures.
- Explained treatment procedures and physicians' instructions.
- Contacted medical facilities to schedule patients for admission.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
Education
Associate of Science - Medical Assisting
Ivy Tech Community College
Anderson, IN05-2007
Skills
- Vital signs monitoring
- Patient care
- Electronic health records
- Team collaboration
- Effective communication
- Attention to detail
- Time management
- Problem solving
- Electronic health records management
- Patient scheduling and coordination
- Vital signs assessment
- Laboratory specimen collection
- Injection administration
- Patient education and support
Contact Information
Resume.co, Write, Design, Improve
Desired Job Title
Certified Medical Assistant
Certification
- American Association of Medical Assistants (AAMA) certification 2013 - current
Accomplishments
- Sunflower Award Committee Member 2018- 2019
- MA Preceptor 02/18/2021 - current
- MA Clinical Advancement / Lead - 2019- current
- Mentoring Committee 02/28/2023 - current
Timeline
Certified Medical Assistant
Community Health Network
09.2013 - Current
Medical Assistant
Marion General Hospital
05.2007 - 09.2013
Associate of Science - Medical Assisting
Ivy Tech Community College
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