Summary
Overview
Work History
Education
Skills
Timeline
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Jacquelyn Lynn

Terre Haute

Summary

Dynamic professional with a strong background in customer service and human resources management at Subway. Proven ability to mentor teams, enhance productivity, and resolve conflicts with empathy. Skilled in time management and store operations, ensuring a positive shopping experience while maintaining compliance and efficiency across multiple locations.

Overview

5
5
years of professional experience

Work History

Head Cashier

Menards
09.2023 - 01.2024
  • Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
  • Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.

Health Care Assistant

Help At Home Health Care
07.2023 - 11.2023
  • Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
  • Lifted patients using appropriate equipment in accordance with moving and handling policy.
  • Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
  • Observed patient skin conditions and reported findings to registered nurse.

Human Resources Manager

Subway
02.2019 - 08.2023
  • Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
  • Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
  • Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
  • Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
  • From 2022-2023, I also ran a store on top of doing HR
  • HR over 8 stores
  • inventory and scheduling

Receptionist

Illiana Internal Medicine
09.2022 - 01.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Education

GED -

Adult Education of Indiana
Terre Haute, IN

Skills

  • Customer service
  • Positive attitude
  • Time management strength
  • Store opening/closing procedures

Timeline

Head Cashier

Menards
09.2023 - 01.2024

Health Care Assistant

Help At Home Health Care
07.2023 - 11.2023

Receptionist

Illiana Internal Medicine
09.2022 - 01.2023

Human Resources Manager

Subway
02.2019 - 08.2023

GED -

Adult Education of Indiana

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Jacquelyn Lynn