Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Section name
Personal Information
Lead Teacher

Jada Shields

KinderCare Learning Centers
Indianapolis
2
Languages
1
Certification
9
years of professional experience

Detail-oriented Behavior Intervention Specialist experienced in implementing intervention plans to support client development and improve outcomes through data-driven strategies. Communicated effectively with clients and team members to achieve therapeutic goals while managing multiple priorities with a positive attitude. Demonstrated strong problem-solving abilities and a commitment to team success, poised to tackle new challenges and advance organizational objectives.

Work History

Registered Behavior Technician

1 Year
Proud Moments | 11.2025 - Current
  • Implemented individualized ABA treatment plans while maintaining consistency with behavior intervention protocols.
  • Reinforced skill acquisition through discrete trial training and natural environment teaching.
  • Documented client responses, behaviors, and session notes for supervisor review.
  • Collaborated with BCBAs and caregivers to align interventions with client goals.
  • Modeled positive behavior support strategies to improve engagement during sessions.
  • Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
  • Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
  • Enhanced client's communication skills through the use of visual aids, social stories, and roleplaying activities.
  • Increased client independence through the teaching of daily living skills such as self-care routines, meal preparation, and household chores.
  • Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike.

Lead Teacher

2 Years 10 Months
KinderCare Learning Centers | 01.2024 - Current
  • I am currently an infant teacher but started as a toddler teacher. Some of my responsibilities consist of being punctual every day, setting up my classroom for the day, restocking supplies such as paper towels, wipes, cleaning supplies, art supplies for activities, extra trash bags, etc. Maintained accurate child arrival and departure records and updated kindercare app after each feeding, diaper change, and nap time to support effective communication with parents. At the end of every day, shelves, floors and toys are cleaned/disinfected, I take the trash out and make sure my ipad is plugged in to ensure it’s charged for the next day!
  • Planned developmentally appropriate lessons supporting cognitive, social, and emotional growth.
  • Supervised classroom routines to maintain safe, organized, and nurturing learning environment.
  • Observed child progress and documented developmental milestones for family and staff communication.

Machine Operator

1 Year 7 Months
Eli Lilly | 04.2022 - 11.2023
  • Operated robotic machines on production line to manufacture various medicines. Navigated computer systems to enter data, performed critical sensor tests, conducted real-time testing on medical devices, unloaded materials, moved materials with forklifts, and scanned syringes/medicines to ensure correct line placement.
  • Operated manufacturing equipment to support pharmaceutical production and maintain consistent output.
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.

Server

10 Months
Cholita Taqueria | 06.2021 - 04.2022
  • Presented menu items, answered ingredient questions, and suggested dishes based on preferences.
  • Coordinated with kitchen and bar staff to ensure timely order delivery and accurate modifications.
  • Resolved guest concerns promptly, maintaining positive service standards during busy shifts.
  • Processed payments, handled cash transactions, and balanced receipts with attention to detail.
  • Supported opening and closing duties, including restocking, cleaning, and service area readiness.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Server

1 Year 1 Month
Drakes Catering | 05.2020 - 06.2021
  • Served food and beverages promptly with focused attention to customer needs.
  • Trained new servers on service procedures, menu knowledge, and guest interaction expectations.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.

Store Manager

1 Year 5 Months
Jet's Pizza | 03.2018 - 08.2019
  • Led daily store operations, ensuring smooth service, product quality, and customer satisfaction.
  • Supervised team scheduling, staffing needs, and shift coverage to maintain workflow consistency.
  • Trained crew members on food preparation, service standards, and safety procedures.
  • Managed cash handling, deposits, and register accuracy across closing and opening procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Assisted with hiring, training and mentoring new staff members.
  • Completed point of sale opening and closing procedures.
  • Enforced sanitation, food safety, and cleanliness standards throughout store operations.

Education

High school diploma

Secina Memorial High School | Indianapolis, IN | 05.2019

Skills

Behavior technician
Applied behavior analysis
Social skills development
Reinforcement procedures
Data analysis
HIPAA requirements
Critical thinking
Problem-solving
Machinery operations
Strong work ethic
Computer literacy
Behavior intervention techniques
Client engagement strategies
Professional demeanor
Rapport building

Certification

  • First aid
  • CPR Certification
  • RBT - Registered Behavior Technician

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Registered Behavior Technician

Proud Moments
11.2025 - CurrentRead More

Lead Teacher

KinderCare Learning Centers
01.2024 - CurrentRead More

Machine Operator

Eli Lilly
04.2022 - 11.2023Read More

Server

Cholita Taqueria
06.2021 - 04.2022Read More

Server

Drakes Catering
05.2020 - 06.2021Read More

Store Manager

Jet's Pizza
03.2018 - 08.2019Read More

Secina Memorial High School

High school diploma
Read More

Section name

Willing to relocate to: Indianapolis, IN - Avon, IN

Personal Information

Work Permit: Authorized to work in the US for any employer
Jada Shields