Jada Storms
Greenfield
Summary
I am very excited about the opportunity to apply for this role, even though my experience in this specific area is limited. However, I am eager to learn and confident that my skills will allow me to quickly adapt and contribute effectively. I would love the chance to bring my passion and dedication to this position.
Overview
2
2
years of professional experience
Work History
Retail Support Specialist
Monolith Brands
Greenfield
02.2025 - Current
- Implemented process improvements that increased efficiency across the organization.
- Processed customer transactions accurately at the point of sale.
- Ensured compliance with company policies and procedures related to retail operations.
- Coordinated with vendors regarding shipments of merchandise to the store.
- Created reports on daily sales activities and tracked inventory levels.
Team Lead
Monolith Brands
Greenfield
11.2024 - 02.2025
- Monitored team performance, taking corrective action where necessary.
- Identified opportunities for process improvements, implementing changes when required.
- Delegated tasks according to individual skill sets.
Clerk Processor
Monolith Brands
Greenfield
04.2024 - 11.2024
- Provided support to team members as needed on various tasks or projects.
- Updated existing records with new information when received from customers or other sources.
- Performed data entry and filing of documents into the records system.
- Checked documentation for appropriate coding, catching errors and making revisions.
Customer Returns Processor
Monolith Brands
Greenfield
10.2023 - 04.2024
- Ensured that all returned items were properly documented.
- Performed data entry tasks related to processing customer returns.
- Received returned goods and completed necessary paperwork to process returns.
Server
O Charlie’s
Noblesville
03.2023 - 09.2023
- Handled money transactions accurately while following company procedures for handling cash payments.
- Communicated with kitchen staff regarding customer allergies or special requests.
- Provided excellent customer service to ensure satisfaction.
Education
High School Diploma -
Greenfield Central High School
Greenfield, Indiana08-2021
Skills
- Quick learning
- Data entry
- Process improvement
- Team leadership
- Effective communication
- Attention to detail
- Hospitality and accommodation
- Inventory tracking
- Order processing
- Product labeling
- Patience and empathy
- Multitasking
Timeline
Retail Support Specialist
Monolith Brands
02.2025 - Current
Team Lead
Monolith Brands
11.2024 - 02.2025
Clerk Processor
Monolith Brands
04.2024 - 11.2024
Customer Returns Processor
Monolith Brands
10.2023 - 04.2024
Server
O Charlie’s
03.2023 - 09.2023
High School Diploma -
Greenfield Central High School