Jadab Sinha
Dwarka, New Delhi
Summary
Leads senior cargo operations with strong emphasis on safety, regulatory compliance, and quality assurance. Coordinates loading, flight planning, and cross-department activities to maintain accurate cargo movement and reduce delays. Tracks compliance and quality requirements through structured daily checks.
Overview
1
1
Language
15
15
years of professional experience
Work History
Senior Cargo Operation Agent
Qatar Airways
11.2015 - Current
- Reduce risk and maintain trust by complying with government airfreight regulations.
- Protect crews and cargo by following safety regulations during every cargo movement.
- Strengthened daily service quality by overseeing operations in line with best practices to enhance performance.
- Improved process reliability by consistently implementing quality control measures, ensuring compliance with standards.
- Created smoother cargo flows by effectively coordinating cross-department operations, minimising delays.
- Collaborated with higher management on strategic initiatives to support business growth. by collaborating with higher management on strategy.
- Increase operational efficiency by developing strategies for productive daily work.
- Improve visibility for stakeholders by preparing cargo activity reports.
- Enhance customer satisfaction by managing inquiries and complaints promptly.
- Improve schedule adherence by coordinating freight and pax flight planning carefully.
- Reduce departure delays by supervising cargo loading and unloading work.
- Liaised with ground services to optimise cargo operations and boost efficiency. by liaising with ground services to optimise cargo operations.
- Improve inventory accuracy by tracking cargo movements through software systems.
- Minimise compliance exposure by managing cargo documentation to policy requirements.
- Reduce operational downtime by resolving issues quickly to protect workflow.
- Elevate team performance by guiding junior staff on daily tasks.
- Increase retention by developing customer relationships to maintain satisfaction.
- Reduce safety incidents by adhering strictly to aviation protocols on the tarmac.
- Maintain continuity during disruptions by responding quickly to emergencies.
Cargo Service Agent
Thai Airways under GHA payroll
03.2013 - 10.2015
- Reduced turnaround friction by booking cargo using PCS weight, CBM, and size rules.
- Improved regulatory compliance by inspecting containers for hazardous substances pre-loading.
- Streamlined cargo handling processes to accelerate aircraft loading and unloading.
- Lowered safety risk by adhering to safety regulations during cargo operations.
- Coordinated customs clearance to enhance customer and carrier experience.
- Protected service delivery timelines by resolving operational issues promptly.
- Improved shipment visibility by tracking deliveries in cargo management systems accurately.
- Strengthened billing accuracy by processing customer payments using cash registers or POS.
- Provided accurate shipping costs, customs rules, and delivery-time information to boost customer confidence.
- Increased customer satisfaction by building long-term service-focused relationships.
- Conducted pre-flight inspections of cargo aircraft to ensure safety and security regulations were met.
- Monitored warehouse inventory levels to restock supplies.
- Adhered strictly to aviation safety protocols at all times while working on the tarmac.
- Responded quickly to any emergency situations that arose while handling cargo operations.
- Verified manifests for accuracy in order to ensure all cargo was accounted for.
- Inspected incoming and outgoing packages for damage or discrepancies in order to maintain quality control standards.
Cargo Service Agent
Airport Authority of India (import section) under GHA payroll
08.2011 - 03.2013
- Delivered cargo on time to enhance customer experience and meet service standards.
- Strengthened shipment traceability by tracking cargo in management systems accurately.
- Enhanced sorting speed by streamlining flight segregation before processing begins.
- Organised flight binning to reduce access delays and enable quicker retrieval.
- Increased storage reliability by monitoring cargo placement for organisation and access.
- Managed documentation processes to minimise paperwork issues. by overseeing receiving operations and documentation.
- Built relationships with customers to maintain high service satisfaction levels.
Education
Aviation Management - Cargo & Logistics Operation
Pailan Aviation Institute
Kolkata07-2010
Bachelor of Commerce -
Bolpur College, Burdwan University
Burdwan03-2009
Skills
- Cargo software proficiency (Qatar and Thai Airways)
- Flight planning
- Safety compliance protocols
- Operational effectiveness
- Quality assurance
- Cost management strategies
- Risk mitigation strategies
- Risk evaluation techniques
- Hazardous materials handling
- Analytical problem-solving skills
- Reporting skills
- Operations leadership
- Audit readiness
- Problem-solving capabilities
- Time management
- Strategic planning
- Decision-making
- Maintenance scheduling
- Collaborative teamwork abilities
- Effective communication
- Customer relationship building
- Conflict resolution techniques
- Staff management practices
- Maintenance scheduling
Languages Known:
English, Hindi, and Bengali.
Training Details:
- Successfully completed weight and balance freight fleet (B777-200F).
- Successfully completed Principles of Load Control, Freighter Fleet (PLF).
- Successfully completed the Freighter Handling Course.
- Successfully completed cargo warehouse operation.
- Successfully completed cargo security.
- Dangerous goods-DPH (Cat-8 & Cat-10).
- Successfully completed the Safety Management System.
- Successfully completed data protection and privacy awareness.
- Successfully completed basic security awareness training.
- Done AVSEC awareness programs conducted by the Bureau of Civil Aviation Security.
- Successfully complete code of ethic.
- Successfully complete of LAR. (live animal regulation)
- Successfully complete Pharma operation & sales.
Safety Protocols:
- Full compliance with all relevant safety, security, quality, and environmental management policies, procedures, and controls across the operation to guarantee the delivery of high-quality service with a responsible environmental attitude
- Always take a personal interest in reported injuries, incidents, near misses, and hazards to ensure that appropriate reporting, investigation, and response are being achieved
- Full awareness of work health and safety requirements and expectations in order to minimize health and safety risks for self & Teammate.
Personal Dossier:
- Name: Mr. Jadab Sinha.
- Father's name: Late Prafulla Kumar Sinha.
- Date of birth: April 4, 1987.
- Nationality: Indian.
- Marital status: Married.
- Passport no: S7193427.
- Address (Permanent): Bolpur, Makarampur (near the football ground), P.O. P.S.: Bolpur Dist: Birbhum Pin: 731204.
Hobbies:
Playing Cricket, Football, Watching News.
Declaration:-
I hereby declare that the above-mentioned information is correct to the best of my knowledge and belief, and I bear the whole responsibility for the correctness of the above-mentioned particulars.
Signature:
Date:
Timeline
Senior Cargo Operation Agent
Qatar Airways
11.2015 - Current
Cargo Service Agent
Thai Airways under GHA payroll
03.2013 - 10.2015
Cargo Service Agent
Airport Authority of India (import section) under GHA payroll
08.2011 - 03.2013
Aviation Management - Cargo & Logistics Operation
Pailan Aviation Institute
Bachelor of Commerce -
Bolpur College, Burdwan University