Jade Kelly
Sydney
Summary
Dedicated professional with extensive experience as a Disability and Mental Health Support Worker at Home Sweet Home Nursing Care. Proven ability in client assessment and advocacy, fostering trust and effective communication. Skilled in crisis management and conflict resolution, ensuring optimal outcomes for clients through tailored support and collaboration with service providers.
Overview
2026
2026
years of professional experience
Work History
Disability and Mental Health Support Worker
Home Sweet Home Nursing Care
2018 - Current
- Provided exceptional care, service and support to clients experiencing both mental health disorders and people experiencing disabilities.
- Supported clients with, and coordinated the scheduling of health and personal appointments, liaising between care providers and services to ensure client participation and upkeep of health and wellbeing needs.
- Built rapport whilst fostering a lasting sense of trust with and between clients and service providers.
- Assisted clients with developing and implementing short and long term goals in conjunction with their personalised care plans.
- Supported clients wellbeing by helping build effective coping strategies and stress management techniques individualised for meaningful change.
Child Protection Caseworker
Department Of Communities And Justice
2024 - 2025
- Provided crisis intervention a range of children, young people and families in order to ensure the immediate safety of children in their environments.
- Conducted inter-agency collaboration with key stakeholders and services in order to address the complex issues facing children and families.
- Developed exceptional levels of standards in safety plans, case plans, and risk assessments within time constraints in conjunction with DCJ policy and procedures.
- Managed other assessments, case notes, and important documentation whilst maintaining confidentiality, objectivity, accuracy and detail.
- Built strong rapport with families, children, young people and services to ensure the best possible outcomes for children and their families.
- Coordinated appointments and home visits with clients while maintaining professional boundaries and excellent communication.
- Prepared a range of court documents with accuracy and detail in order to ensure consistency and fairness.
Education
Bachelor of Social Work (Honours)
UNSW
11-2022
Skills
- Client assessment and advocacy
- Written and verbal communication skills
- Problem solving and crisis management in high pressured scenarios and environments
- Conflict resolution and de-escalation techniques
- Confidentiality and professionalism
- Organisational and administrative skills
- Teamwork and inter-agency collaboration
- Active listening skills and empathy
Timeline
Disability and Mental Health Support Worker
Home Sweet Home Nursing Care
2018 - Current
Child Protection Caseworker
Department Of Communities And Justice
2024 - 2025
Bachelor of Social Work (Honours)
UNSW
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