JAFAR IQBAL MUJAWAR

FY 2025–26 (Current)| H1)-

• Handling the dual responsibility of Emerging Markets (EM) and Key Accounts (KAM) for the Mumbai metro territory.
• Delivered 132% EM target achievement with 37% year-over-year growth; achieved 94% value, and 119% volume in the KAM channel.
• Managed a successful sales team, consistently achieving and exceeding monthly sales targets.
• Expanded market share through effective prospecting, lead generation, and negotiation skills.
• First ABM across India to cross ₹100 Cr+ turnover single-handedly in FY 2025–26.

FY 2024–25 -

• Achieved 122% of the Business Plan, with an All-India Rank of #1 in the ABM stack.
• Delivered approximately 39% year-over-year growth with strong premium and limited-edition watch placements.

FY 2023–24 -

• Highest seller of Meteorite Limited Edition watches in India.
• Drove 129% growth in Titan Clocks through focused retail execution.
• Facilitated relationships with target accounts through implementation of proven networking methods.

• Titan CBG Division – Operations, May 2014 – June 2017: Managed corporate sales operations for Tanishq, Titan, EyePlus, and Fastrack gift cards/vouchers.
• Order processing via Salesforce, invoicing coordination, MIS, and billing closure. - End-to-end coordination with clients, logistics, and internal teams.

• Led teams of 5–14 executives across CRM, billing, clearing, and settlement operations.
• Handled chargeback, reversal, refund, and card cancellation processes with SLA adherence.
• Managed escalations from senior leadership (VP, AVP, MD) and ensured compliance and accuracy.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

• Handled promoter teams and executed large-scale brand events with strict timelines.
• Led and coordinated multiple promoter teams to ensure end-to-end event execution.
• Collected and analyzed daily MIS updates to align with client objectives and timelines.
• Supported and executed high-profile brand launches, including Audi Q5 and Royal Challenge Whisky promotions.
• Delivered corporate, cultural, and promotional events for City Financial, Indian Oil, Hindustan Unilever (Knorr), Nike, Coca-Cola India, Outlook, and Mehli Mehta Music Foundation.(https://mmmfindia.org/).
• Worked closely with agencies such as Encompass, 70s, MIDAS Events, and Candid as Event Coordinator and Promoter.
• Cultivated a positive work environment that fostered teamwork, creativity, and productivity among all team members.
• Partnered with project team members to identify and quickly address problems.