Jafarshain. A. Anvar
Operations Manager
Summary
Dynamic F&B Professional with 20 years’ experience in managing the daily operations of the fast-paced F&B environment in the hotel, Healthcare, restaurant, and catering industries. Effective motivator, trainer and mentor. Dedicated to quality results through continuous improvement...
Overview
13
13
years of professional experience
3
3
years of post-secondary education
4
4
Languages
Work History
OPERATIONS MANAGER
ACCURO SPECIALIST SERVICES
10.2018 - Current
- Handled Al Qassimi & Al Qassimi women and children hospital catering activities
- Managed a team of 120 staff members in both locations
- Responsible for the food service provision to patients, hospital staff and visitors to the hospital
- Liaising with hospital management team on matters relating to the contract
- Ensuring all staff are aware of and follow all policies and procedures to produce food in a safe and hygienic manner
- Responsible for the production of menus for patients and staff in conjunction with the Dietician and Chef and ensure patients are appropriately nourished
- Overall management of all staffs
- Ensuring the operation is run in an efficient and cost-effective manner within budgeting constraints
- Participate in hospital wide committees/task forces as required
- Responsible for all “end of month” contractual activities
- Responsible for ensuring the Dietetic Service is provided in liaison with an appropriately qualified dietician
- Ensuring that the food is received, stored, prepared and served as per company policy / hospital standards and to maintain records of the same
- Maintenance of high-quality food services
- Identifying the training needs for all the staff and organize/provide training programs
- Submit monthly reports (Operational and financial) to the COO
- Knowledgeable in the JCIA (Joint Commission International Accreditation) requirements, Life Safety and participate all mandatory training provided by the company and the hospital
- Confirming to the company’s guidelines related to area as detailed in the Company’s Integrated Management Systems quality assurance program developed on guidelines of ISO and HACCP
- To assist in achieving acceptable standards at the UAE Government regulated Hygiene Inspections and the Hospital authority inspection.
CAFÉ MANAGER
BATEEL INTERNATIONAL
02.2016 - 08.2018
- Achieves restaurant operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change
- Meets restaurant financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions
- Controls costs by reviewing portion control and quantities of preparation; minimizing waste; ensuring high quality of preparation
- Maximizes bar profitability by ensuring portion control; monitoring accuracy of charges
- Maintains safe, secure, and healthy environment
- Maintains ambiance by controlling lighting, background music, linen service, glassware, dinnerware, and utensil quality and placement; monitoring food presentation and service
- Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
- Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
SITE MANAGER
SAUDI AIRLINES CATERING
08.2014 - 01.2016
- Managed the food and beverage provision for functions and events;
- Supervised catering and waiting staff at functions;
- Planning menus in consultation with chefs;
- Organizing, leading and motivating the catering team;
- Planning staff shifts and rotas;
- Ensuring health and safety regulations are strictly observed;
- Budgeting and establishing financial targets and forecasts;
- Monitoring the quality of the product and service provided;
- Keeping financial and administrative records;
- Managing the payroll and monitoring spending levels;
- Maintaining stock levels and ordering new supplies as required; interacting with customers if involved with front of house work;
- Liaising with suppliers and clients;
- Negotiating contracts with customers, assessing their requirements and ensuring they are satisfied with the service delivered (in contract catering); ensuring compliance with all fire, licensing, and employment regulations;
- Maximizing sales and meeting profit and financial expectations.
CATERING MANAGER
TAWOOS INDUSTRIAL SERVICES
Muscat
01.2012 - 01.2013
- Accomplishments:
- Work, and develop relationships, with external suppliers to ensure the very best reputation within the industry, and receives the service required to ensure that the operational Food and Beverage team can deliver the highest quality product, and the highest financial return Ensuring strict compliance with all relevant Hygiene and Safety legislation and requirements
- Maintaining and helping enforce the agreed brand standards for each unit by conducting and managing monthly audits creating and be required to operate within efficient labor budgets for each season, tracking labor spending and providing input regarding capital projects and initiatives planning and implementation of new ideas and menu specifications each season, working closely with
- Team Support to ensure they fit with guidelines and are to the high quality our guests expect maintaining established costs and quality standards
- Setting up and maintaining of Stock and revenue / profit budgets Maximizing customer satisfaction by Anticipating guest needs training Maximizing revenues / profits by promotions & in-house activities Implementing HACCP Hygiene System
- Sourcing, interviewing and hiring of all F&B colleagues
- Design and implementation of standardized Food & Beverage Menus
ASST CATERING MANAGER
SUMMIT CATERING CO- L.L.C, Abudhabi
01.2008 - 01.2011
- Responsibilities & Accomplishments:
- Challenged to revitalize existing operations, interfaced extensively across all business disciplines - leadership, management, finance, and purchasing; resolved interdepartmental conflicts and operational inefficiencies
- Supervised day-to-day operations with full responsibility, trained, and managed 100-150 employees
- Managed 5 Catering outlets, 350 Rooms, and a Catering Wing for
- Critical National Infrastructure Authority (CNIA)
RESTAURANT MANAGER
HOTEL RESIDENCY TOWER, TRIVANDRUM
01.2007 - 01.2008
- Responsible for the business performance of the restaurant organized marketing activities, such as promotional events and discount schemes
Education
International Hotel Development and Management
AHLA
01.1999 - 01.2001
International Hotel Management
Munnar Catering Collage
01.2000 - 01.2001
Skills
Cost reduction strategies
Risk analysis and management
Budgeting and forecasting
Menu development
Event planning proficiency
Food preparation and safety
Performance improvement
Accomplishments
- FACULTY OF F&B SERVICE - KIMS 2006-2007
- TRIVANDRUM- INDIA
- Selected for competitive undergraduate teaching engagement
- Co- taught a semester long Food production principle for 35 undergraduate students
- BAR CAPTAIN - HOTEL CHELSEA
- DUBAI-UAE 2004-2005
- CAPTAIN- WAITER -INTERCONTINENTAL AL- JUBAIL
- SAUDI ARABIA 2001-2004
- COMPUTER- MS OFFICE ,MICROS,FEDELIO, FOXPRO,HOTSOFT
- LANGUAGES
- ENGLISH,HINDI,ARABIC,MALAYALAM,TAMIL
- AWARDS- EMPLOYEE OF THE YEAR- 2002- INTERCONTINENTAL- AL JUBAIL CERTIFICATES- BE MY GUEST- INTER CONTINENTAL
- MY GUEST MY CUSTOMER- INTERCONTINENTAL HACCP INTERMEDIATE TUV NORD
- FOOD SAFETY AND HYGIENE- JOHNSON DIVERSY
- CONTACT DETAILS- +91-8921883023, Shainanvar@Gmail.com
Timeline
OPERATIONS MANAGER
ACCURO SPECIALIST SERVICES
10.2018 - Current
CAFÉ MANAGER
BATEEL INTERNATIONAL
02.2016 - 08.2018
SITE MANAGER
SAUDI AIRLINES CATERING
08.2014 - 01.2016
CATERING MANAGER
TAWOOS INDUSTRIAL SERVICES
01.2012 - 01.2013
ASST CATERING MANAGER
SUMMIT CATERING CO- L.L.C, Abudhabi
01.2008 - 01.2011
RESTAURANT MANAGER
HOTEL RESIDENCY TOWER, TRIVANDRUM
01.2007 - 01.2008
International Hotel Management
Munnar Catering Collage
01.2000 - 01.2001
International Hotel Development and Management
AHLA
01.1999 - 01.2001