Jaffer Khan
Test Analyst
Bangalore
Summary
Methodical Test Analyst experienced in software development processes and optimal testing strategies. Helps teams produce exceptional products by offering in-depth quality assurance support. Open and clear communicator with good multitasking skills, organized nature, and strong attention to detail.
Overview
15
15
years of professional experience
2011
2011
years of post-secondary education
2
2
Languages
Work History
Test Analyst
Accenture
07.2023 - Current
- Reviewed all test cases and test scripts for quality and identified additional areas to review.
- Reduced production issues by implementing rigorous regression testing before each release.
- Optimized test cases to maximize success of manual software testing.
- Facilitated quick issue resolution through clear defect reporting, providing precise steps to reproduce along with relevant screenshots or logs when needed.
- Identified bugs and issues within system and applied troubleshooting techniques for mitigation purposes.
- Ensured smooth communication between QA and development teams, participating in regular meetings to discuss progress updates and address challenges collaboratively.
Operations Manager
Xlnutri Farms Pvt Ltd
02.2018 - 07.2023
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and implemented strategies to maximize customer satisfaction.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Facilitated smooth collaboration between departments through clear communication channels.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Implemented quality control systems to boost overall product consistency and reliability.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
Automation Developer
Avery Dennison India Pvt Ltd
02.2012 - 10.2017
- Trained end-users on newly deployed automation solutions, ensuring smooth transitions from manual processes to automated workflows.
- Managed multiple simultaneous projects while maintaining exceptional attention to detail and adhering to strict deadlines.
- Optimized business operations through the development of custom automation tools and applications.
- Conducted thorough system testing to ensure seamless integration of new automation solutions into existing systems.
- Communicated proactively with stakeholders at every stage of project life cycles to keep them informed about progress or any potential delays.
- Collaborated with cross-functional teams to deliver high-quality automation projects on time and within budget.
- Streamlined processes for smoother project handoffs between team members, leading to faster completion times and higher-quality end products.
Technical Support
Aditya Birla Mincas
07.2010 - 09.2011
- Delivered high-quality technical support, resolving complex issues promptly and effectively.
- Maximized user satisfaction by providing timely technical support and resolving issues efficiently.
- Provided technical support during vehicle integration processes, ensuring seamless alignment between powertrain subsystems.
- Increased customer satisfaction by providing timely technical support and resolving issues effectively.
- Boosted client retention rates by delivering exceptional technical support and customer service.
- Provided technical support during critical stages of projects, troubleshooting issues as they arose.
- Enhanced customer satisfaction by providing exceptional technical support and troubleshooting assistance.
Education
Bachelor of Science - Computers & Electronics
Bangalore University
Board of Intermediate Education - undefined
SSMRV College
Board of Secondary Education - undefined
Shanthinikethan School
Skills
Agile methodology
Test planning
Manual testing
Defect tracking
Functional testing
Test reporting
End-to-end testing
Automation scripting
undefinedTimeline
Test Analyst
Accenture
07.2023 - Current
Operations Manager
Xlnutri Farms Pvt Ltd
02.2018 - 07.2023
Automation Developer
Avery Dennison India Pvt Ltd
02.2012 - 10.2017
Technical Support
Aditya Birla Mincas
07.2010 - 09.2011
Board of Intermediate Education - undefined
SSMRV College
Board of Secondary Education - undefined
Shanthinikethan School
Bachelor of Science - Computers & Electronics
Bangalore University
Similar Profiles
Dibyojyoti MukherjeeDibyojyoti Mukherjee
Senior Analyst at AccentureSenior Analyst at Accenture
Rishav KumarRishav Kumar
Business Advisory Analyst at AccentureBusiness Advisory Analyst at Accenture
Kamakya Sharma VinnakotaKamakya Sharma Vinnakota
Network Operations Analyst at AccentureNetwork Operations Analyst at Accenture
SHREYA RAJPUTSHREYA RAJPUT
Client Financial Management Associate at AccentureClient Financial Management Associate at Accenture
Sowmya V BalasubramaniamSowmya V Balasubramaniam
Recruitment Manager at IBM India Private LimitedRecruitment Manager at IBM India Private Limited