Summary
Overview
Work History
Education
Skills
Personal Information
Languages
Hobbies and Interests
Disclaimer
Timeline
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JAGABANDHU SAHOO

Territory Manager - Collections
Paradip,ODISHA

Summary

Skilled Territory Manager-Collections successful at managing a high volume of collections calls in fast-paced, demanding environments. Excellent conflict resolution and interpersonal skills. Driven to maximize returns and exceed monthly quotas. Knowledgeable collections professional seek to advance to leadership position in the field. Leveraging 10 years of related experience as well as top strengths in invoicing, payment processing.

Overview

17
17
years of professional experience

Work History

Territory Manager-Collectios

TVS Credit Services LTD
Jeypore
03.2021 - Current
  • Managed accounts receivable, collections and credit activities for a large customer base.
  • Developed procedures to ensure timely collection of payments from customers.
  • Analyzed customer payment trends and developed strategies to reduce overdue accounts.
  • Created reports for management on past due accounts and delinquency rates.
  • Negotiated payment plans with customers in arrears or at risk of defaulting on payments.
  • Responded to customer inquiries about billing issues, account status, and payment options.
  • Resolved escalated disputes between customers and the company concerning collections matters.
  • Identified potential areas of improvement in collections process and implemented changes accordingly.

Senior Branch Manager

Fusion Micro finance Pvt Ltd
Jeypore
01.2019 - 03.2021
  • Developed and implemented strategies to increase branch profitability.
  • Conducted regular performance appraisals of staff, providing feedback and coaching as needed.
  • Monitored sales goals and objectives for the branch, ensuring that they were met or exceeded.
  • Developed and maintained relationships with customers and business partners in order to maximize customer satisfaction and loyalty.

Branch Manager

ADHIKAR micro finance Pvt Ltd
Jeypore
01.2007 - 12.2011
  • Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
  • Developed strategies to increase customer satisfaction and loyalty.
  • Monitored financial performance of the branch on a monthly basis.
  • Conducted regular performance reviews for all employees in the branch.

Education

B.A (Bachelor of Arts) -

Utkal University
01.2010

C.H.S.E (+2Science) (Council of Higher Secondary Education) -

Sarala Mahavidyalaya
01.2005

H.S.C.E (High School Certificate Education) -

D.A.V Public school P.P.L
01.2003

PGDCA (Post Graduate Diploma in Computer Application) -

NICT

Skills

  • Discipline
  • Hardworking
  • Motivation
  • Ability to work hard & long
  • Continuous learning attitude
  • Client Consultations
  • Issue Resolution
  • Market Penetration Strategies
  • Customer Relationship Management
  • Improvement planning
  • Trend Analysis

Personal Information

  • Date of Birth: 04/28/1988
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Married

Languages

  • English
  • Hindi
  • Oriya

Hobbies and Interests

  • Painting
  • Photography
  • Music
  • Movies
  • Friendship
  • Reading newspaper & Motivational books

Disclaimer

I hereby declare that all the above statements and information given by me are true to the best of my knowledge.

Timeline

Territory Manager-Collectios

TVS Credit Services LTD
03.2021 - Current

Senior Branch Manager

Fusion Micro finance Pvt Ltd
01.2019 - 03.2021

Branch Manager

ADHIKAR micro finance Pvt Ltd
01.2007 - 12.2011

B.A (Bachelor of Arts) -

Utkal University

C.H.S.E (+2Science) (Council of Higher Secondary Education) -

Sarala Mahavidyalaya

H.S.C.E (High School Certificate Education) -

D.A.V Public school P.P.L

PGDCA (Post Graduate Diploma in Computer Application) -

NICT

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JAGABANDHU SAHOOTerritory Manager - Collections