Summary
Overview
Work History
Education
Skills
Languages
Timeline
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JAGADEESH AMITI

Srikakulam

Summary

Focused customer service professional dedicated to meeting and exceeding customer expectations by delivering industry-leading support. Skilled in handling inbound and outbound calls, online requests and emails with good problem-solving, multitasking and research abilities. Background in the field roles with high-volume customer demands.

Overview

1
1
year of professional experience

Work History

Computer Operator

RAJESH
SRIKAKULAM
09.2024 - 06.2025
  • Assisted customers with inquiries and provided timely solutions.
  • Handled customer complaints with empathy and professionalism.
  • Collaborated with team members to improve service delivery.
  • Provided product information and recommendations to customers.
  • Maintained a clean and organized workspace for better efficiency.
  • Delivered fast, friendly, and knowledgeable service for routine questions and service complaints.
  • Followed up on emailed or web-submitted customer inquiries within standard response times.
  • Assisted customers with product selection based on individual needs.
  • Tracked customer order statuses using various systems including CRM software.

Education

Bachelor of Science - Computer Science

GOVERNMENT DEGREE COLLEGE MEN, SRIKAKULAM
SRIKAKULAM
05-2018

Some College (No Degree) - MPC

A.P.S.W.R. Jr COLLEGE
KOLLIVALASA
03-2015

Some College (No Degree) - SCHOOLING

10TH CLASS
PEDDAMADI
03-2013

Skills

  • Customer service
  • Order tracking
  • Time management
  • Effective communication
  • Problem solving
  • System onboarding
  • Reporting and documentation

Languages

Telugu
First Language
English
Upper Intermediate (B2)
B2
Hindi
Upper Intermediate (B2)
B2

Timeline

Computer Operator

RAJESH
09.2024 - 06.2025

Bachelor of Science - Computer Science

GOVERNMENT DEGREE COLLEGE MEN, SRIKAKULAM

Some College (No Degree) - MPC

A.P.S.W.R. Jr COLLEGE

Some College (No Degree) - SCHOOLING

10TH CLASS

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JAGADEESH AMITI