An OpenText ECM Consultant with 3 + years of IT experience with expertise in Configuration, Support of OpenText ECM solutions that include Content Server, OTDS, Archive Center and workflows. As a performance driven aspirant for the software profession, with a blend of technical excellence and enthusiasm.I yarn to work with a progressive team and that will utilize my wide breadth of technical skills to their best use.
Overview
3
3
years of professional experience
2020
2020
years of post-secondary education
Work History
OpenText XECM Consultant
Tata Consultancy Services
11.2021 - Current
Incident Management
Fixing the OpenText application issue and trouble shooting, monitoring the application activities
Patches installation using system center
Managing the users and groups in OTDS
Resolved the tickets with different priorities and handled the tickets within the response of time
Understanding Business requirement and low-level analysis
Expertise on OpenText related issues & fixing them
Creation of Categories, Users and Groups, Forms and Form Template creation
Widgets, perspective landing pages Configuration
Transport Warehouse
OpenText XECM Consultant
Archer Daniels Midland Company
04.2022 - Current
Incident Management
To Upload documents in content server using object importer
Provide support to end users for creation of users and their permissions
Resolving issues with the OpenText application and performing troubleshooting
Patches installation using system center
Addressed and resolved tickets of varying priorities, managing them efficiently
Understanding Business requirement and low-level analysis
Proficient in addressing and resolving OpenText related issues
Live Reports creation
Developed Workflows based on the Business Requirement
Developed forms and categories based on customer requirement
Developed attributes and classification based on customer requirement
Forms and Form Template creation
Creating business template and business workspace
Transport Warehouse
OpenText XECM Consultant
Bekaert Company
11.2021 - 03.2022
Incident Management
Resolved the tickets with different priorities and handled the tickets within the response of time
Fixing the OpenText application issue and trouble shooting, monitoring the application activities
Assistant Delivery Manager at Tata Consultancy Services, Global Shared ServicesAssistant Delivery Manager at Tata Consultancy Services, Global Shared Services