JAGADEESH Madival
Senior Restaurant Manager
Bengaluru
Summary
Restaurant professional with 15+ years of progressive experience, currently a Restaurant Manager at Chili's, Mall of Asia. Demonstrated success in operations, training, staff development, and customer experience. Adept at driving profitability, implementing SOPs, and managing large teams. Seeking a General Manager role to lead a dynamic team, optimize operations, and elevate guest satisfaction.
Overview
5
5
Languages
17
17
years of professional experience
Work History
Restaurant Manager
Chili's
03.2023 - Current
- Managing all aspects of restaurant operations including team supervision, guest service, inventory control, and cost optimization.
- Maintained brand standards and exceeded performance goals.
Restaurant Training Contact (RTC)
Texmex Cuisine Pvt Ltd.
01.2014 - Current
- Managed training programs across cities, led pre-opening training in Mumbai and Chennai, created onboarding plans, and ensured staff development aligned with brand standards.
Restaurant Manager
Kapoor's Café
03.2022 - 03.2023
- Led operations, ensured service excellence, managed team performance, and compliance with hygiene standards.
Duty Manager
Inox Leisure Ltd.
06.2019 - 05.2021
- Oversaw cinema operations, shift management, cash handling, and internal audits.
Restaurant Manager
Punjab Grill (Lite Bite Foods Ltd)
11.2018 - 04.2019
- Handled restaurant operations, staff training, and customer service delivery.
Restaurant Manager
Chili's Bar & Grill
04.2016 - 11.2018
FOH Supervisor
Chili's Bar & Grill
04.2014 - 03.2016
Bar Tender
Chili's Bar & Grill
07.2012 - 03.2014
FOH Trainer
Om Pizza & Eats India Pvt Ltd.
10.2012 - 03.2013
- Supported restaurant openings, coordinated with kitchen and leadership teams, and maintained product standards.
Tr. Captain
The BJN Group
11.2011 - 07.2012
Sr. Steward
The BJN Group
11.2009 - 10.2011
Education
PUC - undefined
J.S.P.U. College
Bilagi, SiddapurS.S.L.C - undefined
M.G.V.V High School
DodmaneSkills
Leadership
Team Management
Operations
Guest Service
Training
Cost Control
Communication
MS Office
JRMS
Brain Power
Posits
SAP
Personal Information
Marital Status: Married
Training
Restaurant Training Contact (RTC), Texmex Cuisine Pvt Ltd, 01/01/14, 12/31/14, Managed training programs across cities, led pre-opening training in Mumbai and Chennai, created onboarding plans, and ensured staff development aligned with brand standards.
Special Assignment
FOH Trainer, Om Pizza & Eats India Pvt Ltd, 10/01/12, 03/01/13, Supported restaurant openings, coordinated with kitchen and leadership teams, and maintained product standards.
Timeline
Restaurant Manager
Chili's
03.2023 - Current
Restaurant Manager
Kapoor's Café
03.2022 - 03.2023
Duty Manager
Inox Leisure Ltd.
06.2019 - 05.2021
Restaurant Manager
Punjab Grill (Lite Bite Foods Ltd)
11.2018 - 04.2019
Restaurant Manager
Chili's Bar & Grill
04.2016 - 11.2018
FOH Supervisor
Chili's Bar & Grill
04.2014 - 03.2016
Restaurant Training Contact (RTC)
Texmex Cuisine Pvt Ltd.
01.2014 - Current
FOH Trainer
Om Pizza & Eats India Pvt Ltd.
10.2012 - 03.2013
Bar Tender
Chili's Bar & Grill
07.2012 - 03.2014
Tr. Captain
The BJN Group
11.2011 - 07.2012
Sr. Steward
The BJN Group
11.2009 - 10.2011
S.S.L.C - undefined
M.G.V.V High School
PUC - undefined
J.S.P.U. College