Jagadeesh Babu Chinde

Accomplished professional experienced in Technical Support Engineer. Dedicated to offering transformative and revitalizing support for ever-changing requirements. Offers strengths in relationship building, policy development and procedure optimization.

• Having 9+ years of experience in IT industry.
• Working with NetApp as a Technical Support Engineer 3, With key responsibilities of resolving the customers various issues, qualifying supported products, analyzing logs, identifying root cause, worked closely with developers for product related bug, life cycle of knowledge base articles and hand hold Ll team.
• Supported products SnapCenter, SnapManager and Snap Creator(Backup Applications) works with windows, SQL, Exchange, Oracle, SAP HANA and VMware.
• Trident (Storage Orchestrator) works with Kubernetes and OpenShift.
• Worked in NetApp as a Support Account Manager ( SAM ). Preempt issues by continually assessing the health of the customer storage environments, identifying and predicting potential risks. Minimize risk and enable greater storage efficiency with NetApp best practices, tools, and resources. Optimize storage system utilization, efficiency, and consistency with insightful storage best practices and upgrade advice.
• Worked in ObjectWin, HCL, UNiSYS as a NetApp and HP storage administrator.
• I have worked on different customer environments which are having NetApp, HP storage and Brocade, CISCO SAN switches.

• NetApp Certified Data Administrator and Support Engineer
• Holds USA Business Visa
• Visited Saudi Arabia for storage transition.
• Received Best support award for two times for extensive storage support