Jagadeshwaran Durai
Chennai
Summary
Goal-driven sales management professional bringing several-year career history in sales and proven track record of strategic business growth. Skilled at aiding in product marketing efforts. Adept at cultivating productive client relationships through positive rapport, tailored solutions and client engagement.
Overview
12
12
years of professional experience
Work History
Area Sales Manager - Senior Manager
L & T FINANCE LTD
Chennai
05.2023 - Current
- Played a crucial role in facilitating funding for self-employed professionals and non-professionals through the UNSECURED BUSINESS LOAN and UNSECURED OVERDRAFT segments.
- Drove lead generation by actively promoting Company's Unsecured funding products among DSA and Freelancers on a daily basis.
- Effectively coordinated a team of 5 members, driving them towards achieving monthly productivity targets both individually and collectively.
- Led efficient evening discussions with the team to review daily work progress, acknowledge successes, and set goals for upcoming days.
- Consistently assisted the collection team in addressing irregularities and optimizing portfolio performance.
- Identified new business opportunities through market research and analysis.
- Assisted in developing marketing materials by creating brochures and advertising media.
Area Sales Manager
INDUSIND BANK LTD
Chennai
10.2019 - 04.2023
- Being part of UNSECURED BUSINESS LOAN and UNSECURED OVERDRAFT segment funding to self-employed customer
- Promoting Company's BL/LACR products [Unsecured Business Loan/Secured & Unsecured Overdraft facility against credit receivables]
- Connected with DSA, Freelancers, Open-market, and Bank Branch Channel daily to generate leads.
- Led a team of 5 Relationship Managers, setting monthly targets and achieving productivity by delivering minimum 50 lakhs in terms of logins and disbursements.
- Conducting an evening huddle for the team to discuss their daily activities, achievements for the day, and plans for the next day.
- Regularly conducted training sessions for DSA, Branch Channel, and Team members on policy updates, product knowledge, and innovative lead generation techniques.
- Managed and maintained portfolio, ensuring on-time account renewals and resolving irregularities
- Recruited, trained, and supervised sales team members while establishing and executing a commission structure to drive regional sales objectives.
- Managed and motivated sales team, resulting in increased revenue.
- Handled Escalation calls and established lasting client relationships through exceptional customer service interactions, resulting in an increase in lead references.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Sales Manager - Deputy Manager
AXIS BANK LTD
Chennai
08.2017 - 10.2019
- Being part of SBB (SMALL BUSINESS BANKING) segment funding to self-employed customer whose company turnover minimum 30 Lakhs to maximum 10Cr
- Promoting Company's SBB multi products( Unsecured Business Loan for SEP & SENP, Unsecured OD based on EDC swiping machine volume, Unsecured OD for Doctor and Auditor, CC & TL in CGTMSE scheme for manufacturing and service industry, OD based on fixed deposit, Secured OD, CC, TL, Bank Guarantee, Letter of credit, Lease rental discount, and other non-fund based products
- Taking target for the month and delivering it with a team of 7 members, and making them achieve productivity by delivering in terms of logins and disbursement as per the fixed targets.
- Conducting an evening huddle for the team to discuss their daily activities, achievements for the day, and plans for the next day.
- Attending morning huddle with the sales, credit, and operations teams to discuss sanctioning and disbursement.
- Conducting training for DSA, MAB Channel, and Team members regularly updating changes in policy, product, MCLR changes, and new ideas to create SBB Leads.
- Coordinating with the Legal and Valuation Team.
- Preparing MIS and sending it to channel partner on a daily basis.
- Maintains health score ( Leads creation and follow-up, achieving monthly target, making profitable business by providing banks ROI, PF, and INSURANCE for loan
- Handling escalation calls and retaining customers by giving good service.
- Providing the best service to customers, satisfying them, and getting references from them.
Relationship Officer - Assistant Manager
JANALAKSHMI FINANCIAL SERVICES LTD
Chennai
10.2016 - 06.2017
- Promoting Company's Micro Enterprises products.
- Bring NTB through Direct Sourcing and DSA Handling for achieving targets.
- Developed summaries to assess each client's participation level and determine targets for follow-up plans.
- Giving training session for Team, DSA, and new joiner.
- Providing the best service to customers, satisfying them, and getting references from them.
- Maintaining a portfolio.
- Coordinating with the Legal and Valuation Team.
- Handling escalation calls and retaining customers.
- Preparing Customer Visit on a daily basis.
Customer Manager
MAHINDRA & MAHINDRA FINANCIAL SERVICE LTD
Chennai
05.2015 - 08.2016
- Promoting Company's SME products( Term Loan and Machinery Loan)
- Contributing to achieving target objectives set by management, with reference to SME customers.
- Attracting new clients in line with the company's strategy, pricing, and structuring offers for existing and new SME customers.
- Maintaining a good relationship with existing customers and getting more references.
- Coordinating with the Legal and Valuation Team.
- Handling escalation calls and retaining customers.
- Preparing Customer Visit on a daily basis.
- Managed department call volume of 5 calls per day and coordinated department schedules to maximize coverage during peak hours.
3years of Experience in Bank Liabilities Products
AXIS BANK LTD & KOTAK MAHINDRA BANK LTD
Chennai
08.2012 - 04.2015
- Promoting and acquisition of banks' liabilities products, such as saving accounts and current accounts.
- Taking cross-sales target in retail assets and insurance products.
Education
MBA - Import And Export Management
University of Madras
ChennaiBachelor of Arts - Corporate Secretaryship
Pachaiyappa's College
ChennaiDiploma in computer application -
Skills
- Relationship building
- Sales team supervision
- Strategic planning
- Portfolio Management
- Credit checks
- Retail sales professional
- Collections
- Cross-selling expertise
- Risk mitigation
- Financial services
- Banking
Maritalstatus
Married
Personal Information
- Title: Banker
- Nationality: Indian
Languages
- Tamil, Advanced
- English, Advanced
Languages
English
First Language
Tamil
Proficient (C2)
C2
Timeline
Area Sales Manager - Senior Manager
L & T FINANCE LTD
05.2023 - Current
Area Sales Manager
INDUSIND BANK LTD
10.2019 - 04.2023
Sales Manager - Deputy Manager
AXIS BANK LTD
08.2017 - 10.2019
Relationship Officer - Assistant Manager
JANALAKSHMI FINANCIAL SERVICES LTD
10.2016 - 06.2017
Customer Manager
MAHINDRA & MAHINDRA FINANCIAL SERVICE LTD
05.2015 - 08.2016
3years of Experience in Bank Liabilities Products
AXIS BANK LTD & KOTAK MAHINDRA BANK LTD
08.2012 - 04.2015
MBA - Import And Export Management
University of Madras
Bachelor of Arts - Corporate Secretaryship
Pachaiyappa's College
Diploma in computer application -
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