Jagadhiswar Reddy V

• Worked with cross-functional design teams to create software solutions that improved overall functionality and performance.
• Monitored automated build and continuous software integration process to drive build/release failure resolution.
• Tuned systems to boost performance.
• Teamed with business analysts to deliver high-availability solutions for mission-critical applications.
• Drove project lifespan from concept to final rollout in development and deployment.
• Wrote code and supported architecture in high-throughput systems.

• Developed team communications and information for meetings.
• Collaborated with team members to achieve target results.
• Managed team of employees, overseeing hiring, training and professional growth of employees.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Delivered services to customer locations within specific timeframes.
• Onboarded new temps by entering employee information into systems.
• Identified issues, analyzed information and provided solutions to problems.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Participated in team-building activities to enhance working relationships.
• Saved $s by implementing cost-saving initiatives that addressed long-standing problems.
• Saved $[Amount] by implementing cost-saving initiatives that addressed long-standing problems.
• Used Microsoft Word and other software tools to create documents and other communications.
• Actively listened to customers' requests, confirming full understanding before addressing concerns.
• Improved operations through consistent hard work and dedication.
• Handled Multiple calls per day to address customer inquiries and concerns.

· 9 + Years of IT experience with Oracle (Formerly BEA Systems) Weblogic Server 9.x/10.x/11g/12c administration, Apache webserver administration, Tomcat administration and support. Experience in various flavor of Operating System i.e. windows, Unix, Linux.

· Working proactively with QA, program management, and product management teams to meet product quality, performance and delivery goals.

· Providing coaching, feedback and developmental opportunities and performance development and support.

· Worked with program and product management and provide input to product road map; provide estimates /Budget for technical components.

· Worked with other department managers and project managers to coordinate projects, activities and resources to best meet the company objectives

· Analyzes and modifying development/support work to verify the resulting software meets established goals and functionality

· Making recommendations regarding the software development procedures and processes to improve the quality of the department

· Establishing goals and performance measures for the team; conduct performance reviews, coach and mentor team members to meet strategic objectives

· Leading a Team of 15 members over last 5 years as Application Delivery Manager Successfully.

· Analyse and identify the defects for all the functional related issues related to Bell TV Team.

· Identification of the production issues after BRS releases due to the changes in the application flow and work closely with delivery to fix the defects during normalization.

· Developed the monitoring scripts for Oracle WebLogic and Apache, Tomcat applications using Python and shell scripting in IAP to know the status of the applications quickly and reduced the manual efforts.

· Developed the shell scripts to auto archive the logs and disk space clearance of the applications running on Linux and Solaris operating systems.

· Playing crucial role in identifying the issues and their resolution due to migration of applications as part of OPS 11G migration (CHIP,BOBS, DOSLB, DART, Viper, InstalleVu, TSS, Ischedule etc) from Oracle WebLogic 9 to Weblogic 11g,12c in Linux.

· Worked on various Certificate renewal projects and Played critical role during Sha1 to Sha2 Migration.

· RIO Application migration from MSI to CGI, Played unique role during this migration to ensure all application KT and handover happens without any gap, in issuing Risk-Memos by identifying the risks in RIO Applications.

· Closely working with On-shore and Off-shore management in Preparing Monthly Operations and Billing achievement presentations.

· Closely working with Delivery and Support Management for tracking Billing issues , Hardenings.

· Worked on Automating Weblogic JMS Monitoring , Log Monitoring ,Log Roll-Over and other business Transactions monitoring to ensure Application High Availability.

· Working as single point of contact for all consumer functional incidents and distribution of work to the team members in Bell TV.

· Weekly calls with client and onsite managers on the production issues reported by agents and users for ordering space.

· Co-ordination with clients and various upstream/downstream teams both internal and third-party vendors for issue resolution.

· Resolution of Severity 2 and 3 tickets within SLA.

· Monitoring of the applications regularly through DT managed, Dynatrace APPMON, I-Dashboard and Operations Manager I and taking proactive action to make sure application is up and running without any business impacts.

· Performing applications functional sanity before business hours to make sure of no issues to the business.

· Working on Automation of PIS reports to know the application performance after major releases.

· Join in High and Critical incident bridges along with onshore and client to identify the business impacts and work around solutions.

· Participate in change management activities like MOP review, functional KT calls related to change, Code review, PG/build book review, Deployments, post monitoring calls, etc.

· Part of every change to perform the functional sanity and join client sanity bridges.

· During BRS closely worked with customer to understand new business requirement and their impact on the existing implementation and other upstream/downstream system.

· Training the new joiners in the team to know the end to end flow of applications and making them to work independently.

· Part of the team prepared the mitigation steps during High or Critical incidents to reduce business impact for Consumer applications.

· Restarting the Servers as and when requested by client following the project guidelines.

· Monitoring and debugging the application using the Log files generated.

· Troubleshooting the Java exceptions and debugging the code in Eclipse.

· Testing the web service using the SOAP UI tool to identify the root cause of the problem due to the bug in the existing flow of application.

· Providing 24X 7 on call support and helping the team in mitigation and resolution of issue.

· Good Knowledge on Oracle/SQL, Weblogic, Tomcat, Apache, UNIX.

· Strong knowledge in Change management , Incident Management & Problem Management.

· Exp in Weblogic Server administration, building domains, configuring clusters.

· Attending client meetings on daily basis, attending incident review meetings with onshore and onsite teams .

· Strong understanding of Support methodology/process and hands in supporting large scale enterprise apps

· Hand on experience in installing, configuring, troubleshooting, performance tuning/monitoring and upgrading of weblogic Application Server.

· Expert in creating clustered we1blogic domains in order to maintain load balancing and high availability of applications Over .

· Expertise in Installation, Integration, Configuration, Trouble-Shooting and Maintenance of Apache Web Server on different UNIX flavors and environments.

· Deploying J2EE Application archives (JAR, WAR, EAR and RAR) and Web- Based/E-Commerce on WebLogic Application Server.

· Extensive experience in production environments, involved performance tuning, tweaking the JVM parameter, Threads, size of the connection pools.

· Experience in configuring Node Manager to start and stop managed servers from admin console.

· Experience in both Clustered and non-Clustered environments.

· Involved in CAPACITY PLANING.

· Involved in DR drilling.

· Excellent knowledge in JDBC connections, JMS connection factories, queues and topics.

· Experience in setting up new environments for different applications along with customized deployment scripts, start and stop scripts.

· Well versed with Oracle Enterprise Linux, Red Hat Enterprise Linux,and Microsoft Windows servers.

· Experience in performance tuning on Web, App and System Tiers.

· Configured Web Server plug-in for WebLogic application servers.

· Worked on WebLogic Migration projects from 9.x to 10.x, 11x,12,and 19c

· Experience in finding the Memory Leaks and adjusting the JVM Heap Sizes and GC Parameters

· 24x7 on-call production support and troubleshooting problems related to BEA and Oracle WebLogic

· Extensive knowledge Configure Node manager for remote starting servers

· Strong analytical and Problem Solving skills, self-starter, good team player and highly self-motivated with excellent communication and interpersonal skills.

· Working experience on Problem Management proposals and implementation advisory .