Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Chikkala Jagadiswararao

Chikkala Jagadiswararao

Hyderabad

Summary

Experienced and results-oriented DevOps Engineer with over 14 + years of expertise, including 6+ years of hands-on experience with Google Cloud Platform (GCP). A Google Cloud Certified - Professional Cloud Architect, proficient in designing, implementing, and optimizing scalable and secure cloud infrastructure. Successfully spearheaded the migration of on-premises systems to GCP, demonstrating exceptional project management skills and technical acumen. Driven by a passion for leveraging cutting-edge technologies to enhance operational efficiency and solve complex challenges. A collaborative team player with a strong commitment to continuous learning and consistently delivering high-quality solutions within strict deadlines.

Overview

14
14
years of professional experience
1
1
Certificate

Work History

Systems Software Principal Engineer

TTEC Digital Analytics India LLP
Hyderabad
07.2022 - Current
  • Developed and maintained Infrastructure as Code (IaC) using Terraform to automate the creation, modification, and management of GCP projects and associated resources, ensuring scalable and repeatable deployments.
  • Utilized YAML extensively to define deployment configurations, Kubernetes manifests, and CI/CD workflows, streamlining infrastructure and application deployment processes.
  • Designed, deployed, and managed GCP infrastructure, including computer resources, storage, networking, and IAM policies, adhering to best practices for security and cost optimization.
  • Created robust CI/CD pipelines using GitHub Actions, automating the deployment of containerized applications to Cloud Run and App Engine, reducing deployment time, and minimizing errors.
  • Leveraged Docker for application containerization and deployed container images seamlessly to GCP services, ensuring scalability and high availability.
  • Actively participated in incident management calls, conducted root cause analyses, and resolved critical production issues to ensure high system reliability and uptime.
  • Monitored infrastructure and application performance, identifying bottlenecks, and implementing optimizations for efficient resource utilization.
  • Collaborated with cross-functional teams, including developers, operations, and security teams, to align infrastructure solutions with business goals and compliance requirements.
  • Authored comprehensive documentation for Terraform modules, CI/CD workflows, and incident resolution processes to facilitate team onboarding and knowledge transfer.
  • Implemented continuous improvements in infrastructure and deployment processes by adopting best practices, including version control, code reviews, and automated testing.
  • Implemented cost optimization strategies in GCP by analyzing resource usage, rightsizing virtual machines, and leveraging committed use discounts.
  • Created Looker dashboards to provide actionable insights into cloud billing and resource utilization trends for stakeholders.

Consultant Specialist

HSBC Software Development India
Hyderabad
12.2014 - 05.2022
  • Configuring and Managing Google cloud application.
  • Extensive experience in Linux/Unix/Windows System Administration, System and Server Builds, installations, upgrades, tuning, migration, and troubleshooting.
  • Handled end to end Infrastructure and related issues, devops automation.
  • Implemented a Continuous Delivery pipeline with Jenkins/Ansible, GitHub and RTC.
  • Experience in working on version control systems Like GIT and used Source code management client tools like Tortoise Git, Git Bash, GitHub, Git GUI and other command line applications etc.
  • Expertise to prepare Data Studio Dashboards which are related to all project related environments.
  • Expertise on Big Query Datasets configurations and Managing permissions based on Specific roles.
  • Good analytical, problem solving, communication skills and can work either independently with little or no supervision or as a member of a team.
  • Expertise on Change / Incident Management for production releases and production issue fixing.

Windows System Administrator

CTE Global Solutions Private Limited
Hyderabad
01.2013 - 12.2014
  • And Responsibilities System Administration, Installation, Upgrading, Patches, Migration, Configuration, troubleshooting of Red Hat Linux
  • Systems and Windows Servers
  • Knowledge on Share Point Server and Exchange Server 2010
  • Configure Webserver and Hosting & Troubleshooting Websites in IIS Manager
  • Installing and maintaining Microsoft SQL Server 2005/2008 in Windows Platform.

Windows Administrator

Amedha Info Systems Private Limited
Hyderabad
08.2010 - 12.2012
  • And Responsibilities Installing, configuring, Troubleshooting, and maintaining Active Directory Services (ADS) in windows 2000/2003 server environments
  • Planning, implementing, Configuring, Managing and troubleshooting various network infrastructure services like
  • DHCP, DNS, etc.

Education

Bachelor of Science - Electronics

Andhra University
Vizianagaram
04.2005

Skills

  • Cloud Technologies: GCP, Azure, AWS
  • Build Tools: Jenkins, GitLab, Git Actions, Azure DevOps
  • Change Management Processes: ServiceNow
  • Scheduling Tools: Cloud Scheduler, BMC Control-M (70, 90)
  • Scripting languages: Shell Scripting, Python, YAML, Groovy Script, and Terraform
  • Code version control tools: RTC, GitHub, Bitbucket
  • Bug tracking tool: JIRA
  • Collaboration tools: SharePoint, Confluence
  • Visualization: Looker, Tableau, QlikView
  • Code Reviews: SonarQube,
  • GCP Cloud: Compute, Cloud Storage, Big Query, Cloud SQL, Dataflow, Data Stream, Data Proc, Cloud Run, IAM, IAP, Looker
  • Azure Cloud: VM, Azure DevOps, VNet, blob storage
  • AWS Cloud: S3 Storage, AWS Migration Hub, EC2, AWS Backup

Certification

  • Microsoft Certification on Windows 2008 server Active Directory Configuration Paper (640). Certification ID is 9763597 and Certification Number E161-0744.
  • Google Cloud Certified - Professional Cloud Architect. Certification ID: khkITA

Timeline

Systems Software Principal Engineer

TTEC Digital Analytics India LLP
07.2022 - Current

Consultant Specialist

HSBC Software Development India
12.2014 - 05.2022

Windows System Administrator

CTE Global Solutions Private Limited
01.2013 - 12.2014

Windows Administrator

Amedha Info Systems Private Limited
08.2010 - 12.2012

Bachelor of Science - Electronics

Andhra University
  • Microsoft Certification on Windows 2008 server Active Directory Configuration Paper (640). Certification ID is 9763597 and Certification Number E161-0744.
  • Google Cloud Certified - Professional Cloud Architect. Certification ID: khkITA
Chikkala Jagadiswararao